If you experience difficulties using your credit or debit card to make an international purchase, please contact your bank to ensure that your card has been enabled for international purchases. Free Shipping DON'T EVER BUY ANYTHING FROM THIS SITE. If an item is returned to us due to non-compliance issues with your country’s laws or regulations, a refund will be issued for the merchandise only. Right now my opinion is "not worth my time to order". this address. Although Swanson Health Products’ shipping options could use some improvement, its customer service is unmatched in the industry. Our apologies! Sales occur frequently that make the costs even better and often include free shipping. Swanson Health Products is a leading firm in the American medical industry supplying natural medical products, dietary supplements, personal care products, vitamins and minerals. Regulations change constantly, and we recommend that you check with your local authorities for updated information. Yesterday Aug 25 I clicked on an email from Swanson offering 25% off all products with the Swanson brand. !, spent 5 days and as many phone calls to place order during last BIG sale. We are having trouble processing your request. Sales Tax: Sales tax indicated at checkout is an estimate. I will be buying elsewhere for it. I called CS got some nice lady and said they would reship at no charge. I have been a steady and pleased customer for 15 years if not more. Reviews of Swanson products including quality ratings and comparisons by ConsumerLab.com which tests and reviews vitamins, supplements, nutrition, and heath products. Holding off one item in the reshipment. Now, after the BIG sale they are MAGICALLY ANSWERING THE PHONES AGAIN. We got tired of the dissapointment. For repeated orders, the customer service is strict in demanding that you spell out your name as well as address, alphabet by alphabet to him or her despite having the information already keyed into the system. Once the requested information has been provided and reviewed, your order will be processed. Swanson vitamins offered a 20% off entire order promo. You're now signed up to receive exclusive deals and savings opportunities! If your order exceeds the limit, you will need to arrange for a broker to clear your package through customs. Looks like my most recent order will be about 11 days. Forget about it. For example, if you are comparing different digestive health supplements, you can click on the compare button next to the item you are looking at, and it is saved at the bottom of the screen. Do not do business with them. Swanson Ultra Shark Liver Oil 550 MG 60 Pills. Your feedback helps us improve our service and product offering. Thanks again for connecting with us. They make me waste my time. They cancelled my first order because my billing address did not match my shipping address, and claim they sent me an email informing me, but I received nothing. Deliver one-time only They are a bit more expensive through Amazon, but the arrival time is half of what it is from the company. Got sucked into free shipping with $50 purchase. I'd LOVE to get Swanson's low price, but as they say -- "if it's too good to be true . Keep an eye on your inbox — your first coupon That you would rate CVS over them is a joke. To track your return, visit the Returns page for full instructions. Guess what they did not sent the reshipment of the last item. So I signed up and received my coupon. So they expect you to wade through pages of small text to read up on the customs procedure. Swanson Health Products 4240 Harvester Rd Unit 2 Burlington, ON L7L 0E8. Then they tell yu the price is already marked down and refuse to give the 30% off. Swanson can shove it. I have had problems with this company in the past, too. Questions or comments? I bought vitamins from this company 3 years ago and they came almost overnight. I ordered 40 of a particular product. . " I ordered 5 items and each time it showed me the price after 25% off. I have ordered pumpkin seed capsules from this company several times. To add injury to insult, the recording on their phone line while waiting says that they have "award winning customer service"....hilarious. I am on order number 2 from Swanson. I told them I would not spend another nickel with Swanson. There is nothing wrong neither with the credit card, nor the shipping address. You automatically get shipped to the Philippines or use the VIP line and still its crap. I received a notice a week later telling me that the order was delivered. I cancelled it after they took so long to send it that the authorized funds went back into my bank account. Long ago I actually used several of their brand products. Oh, and they had a ONE YEAR SATISFACTION GUARANTEE. I called my post office and told them to refuse the package. I haven't been buying in a long time as they don't have but 1 supplement that works and I only need it once a year. They cancelled the second order a week later, also without informing me. I did not get my money back and unsure if they ever will They refused. © 2021 BestCompany.com LLC - All I've been ordering from Swanson for several years. Since international orders cannot be verified electronically or by telephone, we may need extra information. rights reserved Please note that international shipping charges are non-refundable. What can we do for you? A window popped up asking me to s ign up for their emails and in return I would get a 15% off coupon and free shipping. I assumed it was an oversight or I might have misread it but the description still says “large”. I have to call after three days when I checked on line and order still was not processed. Your staff published my response. 43 years experience Pediatric Surgery. The homepage features several current promotions on customer favorites, which helps to streamline the shopping experience by making it easy to find discounted and popular items. I hate over paying for shipping the vitamins I order but it is the only place to get them at this time. The choice to completely stop the emails... States a nasty "I don't want any specials, I am going to pay full price". Also, new warnings, recalls, side effects, clinical uses, and dosage. If the product is seized by customs, there will be no credit issued. Get our best deals straight to your inbox! .ea-icon-0{fill:#BCD9EA;} Swanson has top notch vitamins at an affordable cost. They send you twice a day harrassing frequent emails. I received a message a week later telling me that my package was delivered. We gladly accept these payment methods online: Credit cards associated with Visa, MasterCard, Discover, American Express, Diner's Club and JCB; debit cards associated with Visa and MasterCard. When I find a comparable item from another company I will switch in a heart beat, Swansons shipping is that bad!! I placed orders at iherb, betterlife, lukcyvitaming, amazon, ebay, fastech… with no problems. I cancelled the order. Unfortunately their customer service also needs help. You're now signed up to receive exclusive deals and savings 56 ($0.13/Count) Save more with Subscribe & … So hopefully I’ll actually get vitamins and not scammed. Among the most popular are its new weight loss products such as keto-related products, apple cider vinegar, weight loss teas and coffees, etc. Go to swansonvitamins.com. Go Now. Please try again later. Their customer service is in Asia or somewhere the hassle that i had micromanaging this order was not worth it. swanson vitamins canada. But the shipping was pretty fast, the CS pretty doggone good and ordering other reliable brands made it all work out. However, they go beyond rudeness by challenging you to mail the items back to them at your own expense. I had a cart full of items that all went up in price while I was waiting on an email coupon that they never sent. That package was going to sit there for a month! Almost all companies offer free shipping with a minimum, (Vitamin Shoppe, Puritan's Pride, I herb, you name it.) The Swanson website defaulted shipping to the PO Box - which I go to once a month (if that). Thank you for your interest and be assured that you will continue to receive our emails at this address. You can compare price, quality, quantity, how natural the product is, and the ingredients, allowing you to understand and decide clearly which product you will use. Watch for an email from this address: customercare@swansonvitamins.com. Took 30 minutes to even get ahold of anyone. Swanson Health Products is a leading firm in the American medical industry supplying natural medical products, dietary supplements, personal care products, vitamins and minerals. They have very good pricing on name-brand supplements and even better pricing on their own brand. 0 Reviews. Note: PayPal is only accepted on U.S. orders. These statements have not been evaluated by the Food and Drug Administration. It had spelling and grammar error. It also offers thousands of products that promote wellness and health at a price that almost anyone can afford. While we do everything we can to ensure fast, trouble-free delivery, we respectfully ask that you understand and follow the regulations relative to your purchase. They did not contact me either. They can be out of stock on popular items regularly though. I was so happy with my service. I suggest they bring their customer care back to the USA along with their level of affectiveness in order to protect their 70 year reputation. I have been with Swanson for 25 years. Swanson Health Products also will offer Swanson Vitamins coupons and other coupons as a promotion to provide lower prices on its products. Today they tried to tell me they already gave me the 20% off. I have purchased from one of their competitors and the products have arrived in two days with free shipping. Talk about money down the drain, and how about the false sense of getting the quality products? $1.94 You spend over $50 its free and also takes weeks and weeks to get to CA. Thanks for the feedback. Being that I bought four months worth and I didn’t open the bottles until needed all customer service told me was it’s past the 30 day refund period, and that I should just throw away the damaged item.... Ive ordered for at least 10 yrs and not one problem. This is a great tool to help you compare many items at the same time. Recently I decided to stock up and bought 150.00 of products. I chatted with an agent again and was told that I have to change my address in their system (as if I had not done so - twice). Been using your products for well over 10 years and have never been dissatified. So they scam you into giving them your email hoping you are too stupid to figure out what they are doing. They got back with me 3 days later that they would expedite the package and sorry for the issue. Botched my order. They make more money and most customers don't notice they have been overcharged. Swanson is not responsible for any and all packages detained, impounded, delayed or returned to us by the country’s customs department or clearing/brokerage agencies. Zinc Picolinate - Body Preferred Form I have to call like 5 times. We believe our only competition is the broth or stock you make from scratch. Mail your unused portion of product and copy of receipt to: Swanson Health Products 4240 Harvester Rd Unit 2 Burlington, ON L7L 0E8. Never again. Create a free return label through Canada Post by clicking the link and filling out the required fields. My orders have always been handled with great care and if anything happened it has always been replaced with in a timely manner. Swanson also doesn't ship to specified international locations, including Iran, Nigeria, Ghan, North Korea, Russia, and Cuba, among others. Although I like their products, thus purchasing them, their delivery time is horrible. I can get national brands through Swanson at prices no one else could match. If you were to request for a refund after the 30 day money back guarantee, they do not want to give out an actual physical address leaving you to use the return label enclosed with the order. Expedited the shimpent in a slow shipping method. Shipping is sometimes slow and sometimes really slow. Get your favorite products delivered automatically, 10% off future orders of Swanson brand products in your subscription, FREE standard shipping on all future orders over $50, Control the frequency, delivery date, item quantity... or cancel at any time. Unreliable and rude customer appreciation with shipping being free depending on their own feelings and prices on their website differs from the ones they give you over the telephone. The company grew very rapidly and was recently bought by a private equity firm, Swander Pace Capital. No one, no one beats their value. I wanted to order Swanson brand zinc picolinate 22 mg 60 capsules. Their products have literally saved my life and their prices are WAAAAY below anyone else, especially their sales. I think one time they sent incorrect garlic and let me keep and shipped correct one. Browse or search Frequently Asked Questions. They lied and said they were sorry and then left my order sit. 2. WHO are these reviews from?? I needed the product. Please turn it back on to improve your shopping experience. Nobody else takes this long in the 21st century. The one thing is going to Fed EX seems to have slowed shipping. I'm male 81 years old. Their online interface is simply too dinosaur-era to trust. To simplify your shopping experience, take advantage of the product comparison feature. With all the competition out there, you'd think they'd want to rethink this very poor aspect of their company. 6. Subscribe now to unlock 15% off Swanson Brand and free shipping on, Received order very fast. Great vitamins, horrible shipping. He apologized for the problem and said they would reship at no charge. Piping Rock will not offer any discount. I won't be using this company again! Spending hundreds of dollars monthly for all this? Welcome to our Swanson Vitamins coupons page, explore the latest verified swansonvitamins.com discounts and promos for December 2020. Shop online today. Please note that the delivery notification option refers to when DHL ("the merchant'), not Swanson Health Products, receives your package. Guarantee is now 30 days!!!!! Now I remember why I order from VitaCost instead of Swanson's. Try other places and you may be surprised. Your browser's JavaScript appears to be disabled. I contacted an agent via chat and explained the situation. If you really need Swanson brand, buy them from Amazon Prime. Then, swansonvitamins do not send the order arguing something wrong about the address and the credit card. PLUS, when you take 15% off $8.07 it comes to $6.83 and the price on the website said $6.45! 2. Print and affix the return label to the largest side of your package. 5. Privacy Policy | Terms | Do Not Sell My Personal Information. It didn't arrive for several days later because they didn't initially ship it out for a few days. Worst customer experience ever. They claim their service is great, but it the worst I have ever experienced in a very long time. 22 mg Per Serving Buy Vitamin D3, Vitamin K2, and Vitamin B online from Vitasave.ca - Canada's largest online health and beauty store. They have thousands of customers and somehow the worst percent show up? Then you had to sweat shipping cost and wait to order large amounts so it became challenging . Will order again. 12 day shipping is unacceptable in today’s world. Been a customer for decades but recently all my orders have arrived with ‘best by’ review dates that were only a month or two away. If a product is restricted in your country, it will be noted in your cart, along with instructions to remove it before completing your purchase. I think I repeated myself at least ten times. Your bank will convert the total to Canadian dollars after the point of purchase. You can find this throughout its social media pages and can stay updated on events that it is helping out at near you. 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