They might answer you on how to find lost mail. //]]>-->, Five Things to Know about USPS Changes to Priority Mail. Hi there, I sold a bluetooth speaker for a bit over $100 10 days ago. If your mail or package included insurance, you may be able to file an insurance claim. Here is the detailed information on what to do when you find that your mail is missing, stolen, or never delivered. var m3_r = Math.floor(Math.random()*99999999999); With the picture, it will be convenient for the USPS to recognize your missing mail item and take a quicker action. Thanks, I've never had a claim but am curious about the procedure, I did read the USPS site about insured items that may be lost or damaged but would like your opinion. But shippers had trouble determining under which situation they would receive $50 in free insurance, and in which situation they would receive $100 in free insurance. if (!document.MAX_used) document.MAX_used = ','; For example, Priority Mail Express comes with a money-back guarantee, and you can request the refund. Although the postal service does not automatically track all Insured Mail, customers can arrange to have it tracked or file a claim if a piece of mail has gone missing. If you printed a mailing label online with Click-n-Ship, you’ll find tracking information on your Click-n-Ship receipt. First, Mail is almost never “lost”…it cannot disappear. *Non-negotiable documents shipped Priority Mail International will be insured up to $100 to cover the costs of reconstructing lost or damaged documents. If your domestic Priority Mail shipment gets damaged or lost due to any reason, then you can file a claim by two modes i.e. COD, or collect-on-delivery, service is likewise not available for certified mail. EcommerceBytes-NewsFlash, Number 3104 - July 09, 2013     1 of 4. Priority mail is guaranteed to arrive at its destination within two to three business days. Certified mail cannot be insured. While insured packages or express mail is help for up to 6 months, maybe even longer sometimes. If you printed a mailing label online with Click-n-Ship, you’ll find tracking information on your Click-n-Ship receipt. But the refund is not provided for every mail class. //]]>-->,