The 30 Day No Risk Satisfaction Guarantee:The 30 Day No Risk Satisfaction Guarantee applies to DEWALT branded products, unless specifically excluded from the 30 Day No Risk Satisfaction Guarantee, as qualified in the following product warranty information.In general:7.1 The 30 Day No Risk Satisfaction Guarantee applies for 30 days from the date of purchase from an authorized DEWALT reseller.7.2 The 30 Day No Risk Satisfaction Guarantee entitles the consumer to a replacement, refund or in-store credit up to the purchase value of the original product, where the consumer is dissatisfied with the product and returns the entire product (including all accessories, batteries, chargers & kit boxes originally supplied as part of the product) back to the place of purchase.7.3 Proof of purchase (a copy of the tax receipt detailing the date of the purchase, the productpurchased & the place of purchase) from an authorized DEWALT reseller is required for all 30 Day No Risk Satisfaction Guarantee claims.7.4 The 30 Day No Risk Satisfaction Guarantee is not extended if for some reason the product is replaced during or after the original 30 Day No Risk Satisfaction Guarantee warranty period. Not sure of your product number? English-Australia; Toggle navigation. Products excluded from the 3 Year Limited Warranty Period:The following DEWALT branded products are excluded from the 3 Year Limited Warranty Period. The following are trademarks for one or more DEWALT power tools, accessories, anchors and concrete adhesives: The yellow and black color scheme; the “D”-shaped air intake grill; the array of pyramids on the handgrip; the kit box configuration; and the array of lozenge-shaped humps on the surface of the tool. If the tool becomes defective due to faulty materials and/or workmanship, within the warranty period, DEWALT will undertake to correct the defect without charge. Limited Warranty on DEWALT Batteries:14.1 DEWALT branded Premium Yellow Top NiCad & Li-ion batteries that are low in capacity (less than 80% of marked rated capacity), and are over 2 years old according to the date code of the battery, are considered to have incurred fair wear and tear, and are therefore not covered under DEWALT warranties.14.2 All other DEWALT branded NiCad & Li-ion batteries that are low in capacity (less than 80% of marked rated capacity), and are over 12 months old according to the date code of the battery, are considered to have incurred fair wear and tear, and are therefore not covered under DEWALT warranties.14.3 Separate DEWALT warranty conditions apply to all DEWALT branded batteries that at the time of purchase were sold as Rebuilt, Reconditioned, Ex-Display, Factory Seconds, ¡°Q¡± & Blemished batteries. English-Australia; Toggle navigation. 13. For further detail of warranty coverage and warranty repair information, call 1-800-4-DeWALT (1-800-433-9258). Joining the MYDEWALT community lets you register products for an extended warranty, and gives you the opportunity to actively help shape DEWALT products and services. Find the perfect accessory for every job below. For further detail of warranty coverage and warranty repair information, visit www.dewalt.com or call 1-800-4-DEWALT (1-800-433-9258). Product. You can opt out of receiving communications at any time. The DEWALT DCK2111L2T-XE 12V XR Brushless Sub-Compact 2 Piece Combo Kit With 2 x 3Ah Batteries. AU. Dewalt is one of the most recognised and leading power tool brands in the world, being the flagship brand of probably … Close search options. 9. This is the Australia site. Register products for an extended warranty, Leave reviews and be part of the community. 19. COPYRIGHT© 2019 DEWALT. You are entitled to a replacement or refund for a major failure and compensation for any other loss or damage. Just subscribe at MYDEWALT, follow the instructions on how to register your new product and add it to your Tool Overview within 4 weeks of purchase*. A DeWalt tool box organiser is the way to go if you’re looking for heavy duty storage. Become part of an exclusive club, for those who are serious about their tools. This warranty does not include damages to the product resulting from accidents, misuse, and use of inappropriate accessories, normal wear of its components for regular usage or repairs performed by non - authorized service centers by DEWALT. After 30 days they would have to go to a DEWALT Factory service center for warranty repair. English-Australia; Toggle navigation ... Service > DEWALT > Service Agent Locator. For the purposes of the 3 Year Limited Warranty, fair wear & tear is defined as degradation consistent with that expected for a product of its age, when used in the regular manner and in the normal application the product was designed for, as assessed by DEWALT.2.5 Consumable items supplied with, or as part of, the product that are wearing items and have failed due to fair wear & tear. The following are trademarks for one or more DEWALT power tools, accessories, anchors and concrete adhesives: The yellow and black color scheme; the "D"-shaped air intake grill; the array of pyramids on the handgrip; the kit box configuration; and the array of lozenge-shaped humps on the surface of the tool. The excluded items are: 3. Filter your results The 1 Year Limited Replacement Warranty covers manufacturing or material defect only.17.2 The 1 Year Service Contract is not applicable to DEWALT Accessories\Storages.17.3 The 30 Day No Risk Satisfaction Guarantee is not applicable to DEWALT Accessories\Storages.17.4 Separate warranty conditions apply to all DEWALT Accessories that at the time of purchase were sold as Rebuilt, Reconditioned, Ex-Display, Factory Seconds, ¡°Q¡± & Blemished accessories. DEWALT products and accessories are available online and at retailers nationwide. They can be returned to the retailer, with a receipt up to 30 days for an exchange or refund. done Register products for an extended guarantee - … By clicking Sign Up, you are agreeing to the collection and use of your data in accordance with DEWALT's Privacy Policy. 5 Star Service Agent SBD Service Centre Drop off & Collection Point 4. Refer to separate warranty conditions for DEWALT products.16.6 Unless specified in sections 16.1 to 16.5, all other warranty conditions and exclusions in sections 1.2 to 11.3 apply to the 90 Day Limited Replacement Warranty on DEWALT service parts. DO NOT MAIL / RETURN.Stanley Black & Decker810 Whitehorse RoadBox Hill, Victoria 3128Australia: 1800 338 002New Zealand: 0800 339 258, Terms of use DEWALT Warranty Policy. Limited Warranty on DEWALT Rebuilt, Reconditioned, Ex-Display, Factory Seconds, ¡°Q¡± & Blemished Products:13.1 A 1 Year Limited Warranty applies to any DEWALT branded products that at the time of purchase were sold as Rebuilt, Reconditioned, Ex-Display, Factory Seconds, ¡°Q¡± or Blemished products by a DEWALT Company Owned Service Centre, DEWALT Warranty Agent or an authorized DEWALT reseller (where the product was designated as Rebuilt, Reconditioned, Ex-Display, Factory Seconds, ¡°Q¡± or Blemished by DEWALT at the time of sale to the authorized reseller).13.2 The 1 Year Service Contract is not applicable to any DEWALT branded products that at the time of purchase were sold as Rebuilt, Reconditioned, Ex-Display, Factory Seconds, ¡°Q¡± or Blemished products by a DEWALT Company Owned Service Centre, DEWALT Warranty Agent or an authorized DEWALT reseller (where the product was designated as Rebuilt, Reconditioned, Ex-Display, Factory Seconds, ¡°Q¡± or Blemished by DEWALT at the time of sale to the authorized reseller).13.3 The 30 Day No Risk Satisfaction Guarantee is not applicable to any DEWALT branded products that at the time of purchase were sold as Rebuilt, Reconditioned, Ex-Display, Factory Seconds, ¡°Q¡± or Blemished product by a DEWALT Company Owned Service Centre, DEWALT Warranty Agent or an authorized DEWALT reseller (where the product was designated as Rebuilt, Reconditioned, Ex-Display, Factory Seconds, ¡°Q¡± or Blemished by DEWALT at the time of sale to the authorized reseller).13.4 Unless specified in sections 13.1 to 13.3, all other warranty conditions and exclusions in sections 1.2 to 11.3 apply to the 1 Year Limited Warranty on DEWALT branded Rebuilt, Reconditioned, Ex-Display, Factory Seconds, ¡°Q¡± & Blemished products. Refer to separate warranty conditions for DEWALT products.17.6 Unless specified in sections 17.1 to 17.5, all other warrantyconditions and exclusions in sections 1.2 to 11.3 apply to the 1 Year Limited Replacement Warranty on DEWALT Accessories. In general:1.1 The 3 Year Limited Warranty period applies for 3 years from the date of purchase from an authorized DEWALT reseller.1.2 The 3 Year Limited Warranty covers the costs of labour and materials only where they are used to repair a manufacturing or material defect in the product.1.3 Proof of purchase (a copy of the tax receipt detailing the date of the purchase, the productpurchased & the place of purchase) from an authorized DEWALT reseller is required for all warranty claims.1.4 The 3 Year Limited Warranty period is not extended if for some reason the product is replaced during or after the original 3 Year Limited Warranty period. Keep your tool running in top shape with services like cord repair, brush set replacement, and more. Venting occurs when excessive current draw on the battery pack (through misuse or abuse of the tool the battery pack is attached to) causes a build up of pressure &heat within the battery cell(s), resulting in battery cell(s) damage and / or leakage.14.5 Unless specified in sections 14.1 to 14.4, all other warranty conditions and exclusions in sections 1.1 to 11.3 apply to the limited warranty on DEWALT branded batteries. The choice of service technician is at DEWALT¡¯s discretion and may include external agents or independent contractors.12.6 Separate warranty conditions apply to Radial Arm Saws / Stationary products that at the time of purchase were sold as Rebuilt, Reconditioned, Ex-Display, Factory Seconds, ¡°Q¡± & Blemished Products. The 30 Day No Risk Satisfaction Guarantee excludes:8.1 Freight costs between the consumer and the place of purchase, between the consumer and a DEWALT Company Owned Service Centre, or between the consumer and an authorized DEWALT Warranty Agent, are not covered by the 30 Day No Risk Satisfaction Guarantee.8.2 Products that have been damaged after purchase by accident, misuse, neglect, abuse orshipping/freight accident. Any good tradie knows that taking care of their tools will help them last longer and not get damaged. See section 13 for more information.17.5 For the purposes of warranty, DEWALT batteries & chargers are considered to be DEWALT products (not DEWALT accessories). Trading Post, eBay etc) that are not authorized DEWALT resellers in Australia, New Zealand or the South Pacific Islands. 7. General Warranty Qualifications:18.1 DEWALT reserves the right to inspect any actual or associated products, repairs, service parts or accessories on which a warranty claim is being made, in order to assess eligibility of the actual item for warranty and to ensure appropriate resolution of the warranty claim.18.2 If a claim is made under a DEWALT warranty, DEWALT may at its discretion only, opt to replace the product (either with the same product or with a similar product(s) up to the same purchase value as the original product), or to refund the purchase price if for any reason an effective repair (as assessed by DEWALT), is unable to be achieved.18.3 DEWALT reserves the right to review and amend its warranty policies and periods on all products,repairs, service parts & accessories, from time to time as DEWALT considers appropriate. How would you like to proceed? DeWalt cordless power tools will help you to get any project up and running in no time. 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