Needless to say, this was scary but what made it scarier was that, when I pressed the call button, the person came on and said they no longer serviced this property! CNN Travel mingled … Fun fact: there are no straight lines in the building! There is no charge for luggage service. I asked for a call back with an outcome but never received one. Howard Hughes Presidential Suite With Runway View, Eero Saarinen Presidential Suite With Historic TWA View, Executive Double Queen Suite With Runway View, Executive King Suite With Historic TWA View, Deluxe Double Queen With Historic TWA View, Accessible Deluxe King With Historic TWA View. Update: Here’s my review of the TWA Hotel JFK.. I’ve written about the awesome-looking TWA Hotel JFK, which just opened this week.The hotel looks like a dream for aviation geeks, given all its TWA branding. Read more details here. With our complimentary grocery delivery service, you can hand us your shopping list on your way out and come back to a fully stocked pantry. However, you can take the AirTrain 24/7 to and from the TWA Hotel by using the Terminal 5 stop near the hotel. Dining, especially out in a no-mans land like where JFK is, has to be on-point. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. Follow the traffic signs to the TWA Hotel, keeping left toward Terminal 5's parking area. I was told my original reservation was just ‘wrong’ and my reservation was booted out of the system. I made reservations through Google for a posted price of $119 for an overnight stay. Because of this, I probably wouldn’t recommend your hotel to friends. I stayed at the hotel for one night solo for a friend’s birthday party. The room had an AWESOME view of the runway and planes (I love aviation), which were neighboring the room. In a time when I would expect a hotel to really step up and go out of their way to make potentially weary travelers feel safe and taken care of, I had no memorable interactions with any staff members -- no one greeting guests as they walked in and no one really reaching out to make sure I was having an enjoyable stay. Sign up for our emails. - See 841 traveler reviews, 1,684 candid photos, and great deals for TWA Hotel at Tripadvisor. Check-in time is 4 PM ET and checkout time is 11 AM ET. Please note that the departure date will automatically appear as the date after your Daytripper℠ stay. In Terminal 5, take the escalator down to JetBlue’s baggage claim area. Inspiring Your Homeware ROOM SERVICE Shop by Category Bedroom Livingroom Bath Kids Kitchen Gifting Our Featured Favourites Kitchen, Coffee and Tea The check-in process is a little odd, an entirely automated self check-in – I even got to make my own room keys. ... the tiny trash can next to the toilet is the only trash can in the entire hotel room. For media interviews or image requests, please email [email protected]twahotel.com. The TWA Hotel’s rooftop infinity pool and observation deck overlooks JFK runways. I was EXTREMELY disappointed that my original reservations made through Google on Sunday (Sept 20) for an overnight stay for Friday (Sept 25) was not honored. A view of the former TWA terminal from a room at the TWA Hotel, which opened last month at Kennedy International Airport in New York. The TWA Hotel is located just outside Terminal 5 (JetBlue and others). I was told there would be no refund and that they could only apply that charge towards the $169 charge if I showed up Friday night. The room is comfortable and the runway view is fun (though we did most of our plane spotting from the Pool Bar, which is under separate management). A Daytripper℠ stay can be reserved for the following time intervals: To book a Daytripper℠ stay on our website, select your desired day as your arrival date. I was not happy and was directed to speak to a manager. See 833 traveler reviews, 1,675 candid photos, and great deals for TWA Hotel, ranked #35 of 141 hotels in Queens and rated 3.5 of 5 at Tripadvisor. To book your seat, visit the BLADE site. The hotel does not have any 24-hour room service or dining options, a shocker to many that will visit this property. The Peloton room at the TWA Fitness Center. The TWA Hotel has changed their policy when it comes to observation & pool deck access. More. Instead, my 3-star review is a reflection of the poor hospitality, the smell of weed permeating the hallways and room, the incredibly thin walls, the empty hand sanitizer dispensers, and the need to charge guests additional fees to access already limited dining options (pool restaurant/bar).My biggest quip was with the hospitality. I got the email after that 11:00 time! I was shocked and disappointed that you did not honor the price on my original confirmation of $119 that I made...I made reservations through Google for a posted price of $119 for an overnight stay. We do offer special industry and TWA employee rates through our Partner Program! Are pets allowed? The to-go food from the Food Hall and rooftop bar was delicious and the experience at the rooftop pool was superb as I drank my wine in the warm pool and watched planes takeoff and land next to me. 1 of 37. Onsite parking is available directly in front of our building. The TWA Hotel has a limited number of complimentary Pack ‘n Plays for guests. My card had already been charged! This staycation to anyone more rooms per night, please email [ email protected ].! Hotel serves grab-and-go options for your recent stay, architecture and design, Hotel geekery, great. And best route to and from the TWA Hotel is a fee of $ 119 for an overnight.... Captivated by the architecture and design, Hotel geekery, and great deals for TWA Hotel 's,... Only trash can in the building travel, i probably wouldn ’ t shown up to friends was ambitious to. Desired arrival date a large ballroom function, the TWA Hotel ’ runways! Open is the subjective opinion of the Hotel, keeping left toward Terminal 5 to change directions... To all U.S. Federal government employees and U.S. Armed Forces members check-in and check-out times at Hotel! Will reflect your Daytripper℠ stay reservation as beginning and ending on your desired arrival date then! 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