New Delhi: The power discoms have registered a significant rise of up to 90 per cent in digital payments of electricity bills in Delhi during the coronavirus-induced lockdown. If customers were in a position to take their own meter reading, they were encouraged to do so, and upload the readings and a picture of the meter on the respective portal on a scheduled date. Consumer may avail this facility by registering their CA on: - Call at our Toll Free number 19124 Necessary arrangement will also be created on Tata Power-DDL Website –. *No Rebate shall be provided on any Arrear/outstanding amount on or before 24th March 2020. A little earlier, the Energy Efficiency Services Limited announced that it had installed over 1.2 million smart meters in India to date under the Ministry of Power’s smart meter national program. For those availing this facility, the fixed charges accumulated over the said period shall be charged in three equal instalments in next three billing cycles after 30th June 2020 (i.e., in the bills raised in July, Aug, Sep) without any LPSC. "For bills raised till June 30, 2020, BSES consumers can get a rebate of up … Q.6: If I pay my bill online, do I have to pay Bank Charges also? EM and Civil Daily work schedule Unique Number, DERC's Order for Fixed Charges for Commercial and Industrial Connection dated 07.09.20, DERC's Order For Industrial and Non-Domestic Consumers dated 04.05.20, DERC's Order on Mitigating Impact of COVID-19 dated 07.04.20. Answer: Safety of all stakeholders is of prime importance at Tata Power-DDL, considering the situation of lockdown and social distancing guidelines, physical copy of bill could not be delivered to consumers till the period of lockdown. Instead, during … Additional rebate of Rs 20/- per bill, if actual meter reading(s) is furnished by the consumer himself. Meter readings had been discontinued since March 22, as per a Maharashtra Electricity Regulatory Commission (MERC) directive. However, in cases where meter reading has been obtained through Smart Meters / AMR, Consumer’s Monthly bill shall be raised on actual consumption of electricity recorded by the meter. Q.3: My Shop/Factory/Office is closed during lockdown. 3. After the Government declared Unlock 1.0, Tata Power started meter reading activity in green and orange zones and now bills based on actual readings are being generated. No LPSC will be charged for due date extended period. For those availing this facility, the fixed charges accumulated over the said period shall be charged in three equal instalments in next three billing cycles after 30th June 2020 (i.e., in the bills raised in July, Aug, Sep) without any LPSC. The link in the SMS will redirect them to the company's official website, which makes the process extremely safe and secure, said the TPDDL spokesperson. However, in cases where meter reading has been obtained through Smart Meters / AMR, Consumer’s Monthly bill shall be raised on actual consumption of electricity recorded by the meter. As per DERC directives, for bills raised during the period 24th March 2020 to 30th June 2020, LPSC will be levied at a revised rate. After the Government declared Unlock 1.0, Tata Power started meter reading activity in green and orange zones and now bills based on actual readings are being generated. This facility may be availed by registering CA Nos by: • Visiting our Website – www.tatapower-ddl.com  or TPDDL connect Mobile App. However, the power companies have responded stating that the high electricity bills are mostly because power utilities have been able to check meter readings in June after a period of two months. Tata Power and Adani Electricity, which distribute power in Mumbai, have separately stated that the process for billing, where they billed consumers on the basis of usage in previous months, once the lockdown eased, they collected the actual consumption level from meter reading. Answer: An option to defer the Fixed Charges for next three billing cycles beginning from 24th March 2020 till 30th June 2020 is available for all consumers covered under Public Utilities, Industrial and Non-Domestic Tariff Categories. The feature has been launched in line with the DERC (Delhi Electricity Regulatory … UPDATED: June 21, 2020 20:39 IST. Power discom TPDDL prevented over 1.5 lakh manual meter-reading visits of its staff during the lockdown, safeguarding them and the consumers from possible coronavirus exposure, through around two lakh smart meters installed within its distribution area, a company spokesperson said on Sunday. Answer: To incentivize the consumers to pay their bills on time, rebate scheme has been introduced by DERC. TATA POWER COMPANY LIMITED Tata Power issues a Guide to customers to understand how bills are being generated post lifting of lockdown Consumer Awareness on Bills generated based on actual meter readings. Q.3: My Shop/Factory/Office is closed during lockdown. As per DERC Guidelines, Fixed Charges and other applicable charges need to be paid for the lockdown period. by the consumer. Additional rebate of Rs 20/- per bill, if actual meter reading(s) is furnished by the consumer himself. *No Rebate shall be provided on any Arrear/outstanding amount on or before 24th March 2020. Q.2: My Shop / Factory is closed and I cannot provide reading for bill generation. Same is applicable to all consumers for their bills raised (actual/provisional) during the period of 24th March 2020 till 30th June 2020 on Net Demand Raised (excluding any outstanding arrear on or before 24th March 2020). Due to the lockdown, provisional bills are being issued to consumers, based on their consumption pattern of previous months, in absence of manual meter reading. - You may also download the bill from Tata Power-DDL website (visit: tatapower-ddl.com) or - You can call us at toll free number 19124. * LPSC will be levied on the basis of actual cost of working capital loan or 12% per annum whichever is lower. Do I have to pay LPSC for paying late? However, soft copy of bills shall be delivered to registered email id, Bill intimation will be sent through SMS on registered mobile number, and bill on Whatsapp can be availed. Please look this matter. 1. In these trying times, besides opting for self-meter reading, Tata Power – DDL also urges its consumers to opt for digital modes of payment (through e-wallets, UPI, Company’s Mobile App or Website) from the confines of their homes while they practice social distancing. Power discom TPDDL prevented over 1.5 lakh manual meter-reading visits of its staff during the lockdown, safeguarding them and the consumers from possible coronavirus exposure, through around … In these trying times, besides opting for self-meter reading, Tata Power-DDL also urges its consumers to opt for digital modes of payment (through e-wallets, UPI, Company’s Mobile App or Website) from the confines of their homes while they practice social distancing. 3. Same is applicable to all consumers for their bills raised (actual/provisional) during the period of 24th March 2020 till 30th June 2020 on Net Demand Raised (excluding any outstanding arrear on or before 24th March 2020). The National Hockey League NHL is planning to have two regular season outdoor games without fans at Lake Tahoe in Nevada, according to multiple reports on Friday. Payment received within 1st to 7th Day of Billing Date (bill generation date): 1.0% of the Bill amount (excluding arrears if any) or Rs 200 (whichever is lower) will be waived. The MoP’s public sector undertaking also said that it enabled DISCOMs to generate a billing efficiency of 95% through the use of its smart meters … There was no electricity consumption during these days. *It is requested to update your registered mobile numbers with us in case of change. Meter readings had been discontinued since March 22, as per the Maharashtra Electricity Regulatory Commission (MERC) directive. Manual meter reading was discontinued due to the coronavirus pandemic and the lockdown, and is being gradually restored now, he added. Power discom TPDDL prevented over 1.5 lakh manual meter-reading visits of its staff during the lockdown, safeguarding them and the consumers from possible coronavirus exposure, through around two lakh smart meters installed within its distribution area, a company spokesperson said on Sunday. However, with ease in lockdown restrictions, the company is gradually resuming manual meter reading services also. Tata Power said that billing for entire period till June was then recalculated considering evenly balanced consumption … New Delhi: Power discom TPDDL prevented over 1.5 lakh manual meter-reading visits of its staff during the lockdown, safeguarding them and the consumers from possible coronavirus exposure, through around two lakh smart meters installed within its distribution area, a company spokesperson said on Sunday. *The above-mentioned rebate scheme shall be applicable on the Net Amount payable (i.e., Current Demand – Govt subsidy + adjustment like CD interest, etc.) 1. 5000/-). Give missed call from your registered mobile number at 7303482071 to enrol for whatsapp opt-in service. Under this initiative, consumers can get bills based on the actual meter reading as opposed to the provisional bills, he said. Web Exclusive / Jun 22, 2020. *The above-mentioned rebate scheme shall be applicable on the Net Amount payable (i.e., Current Demand – Govt subsidy + adjustment like CD interest, etc.) June 21, 2020. They can then use the browser access camera to scan the power meter display to record the reading and submit it through the link, he said. Reading can be provided by sending photographic proof of reading through whatsapp at 9667558009. - You may also download the bill from Tata Power-DDL website (visit: tatapower-ddl.com) or - You can call us at. For complete list of our Customer Centres, please visit cp.tatapower.com You can also contact us at our Call Center 1800 209 5161 However, if any consumers desires, he/she shall pay Fixed Charges for the bills raised during this period as per due date. Q.2: During Lockdown, will I get my Electricity bill delivered to my premise? In a statement, Tata Power said, "Post Unlock 1.0, we have resumed meter reading activity and bills are being generated based on actual readings. PTI | New Delhi | Updated: 03-06-2020 19:52 IST | Created: 03-06-2020 19:52 IST. Seven million consumers of the Tata Power Delhi Distribution Limited (TPDDL) will be sent a web link for self meter reading through SMS alerts. The consumers will generate an OTP by clicking on the link and entering their consumer number. Answer: No Banking Charges/Processing Fee/Convenience Fee, if any, are charged by Tata Power-DDL for payment made through any digital mode (like, Net banking/ NEFT Fund Transfer, Mobile Wallet, etc). New Delhi: Power discoms in Delhi have announced rebates and prizes for consumers to promote self meter reading and timely payment of electricity bills during the COVID-19 lockdown. For the benefit of its consumers, Tata Power explains the process: 4. The readings, once submitted, can be accessed by the billing department of the company from the log on its website. Seven million consumers of the Tata Power Delhi Distribution Limited (TPDDL) will be sent a web link for self meter reading through SMS alerts. For the benefit of its consumers, Tata Power explains the process: Residents demanded that the company take correct meter reading. The Tata Power Delhi Distribution Limited (TPDDL), serving around 70 lakh consumers in north and northwest Delhi, received over 90 per cent of its bill payments through digital modes during the lockdown. Power discom TPDDL has introduced a smart self meter reading feature to help its consumers get actual bills based on their usage, and not provisional ones, during the lockdown, a company spokesperson said on Wednesday. June electricity bill close to 1lakh... (based on their "estimates" since they could not do meter reading during lockdown) hearing lots of similar complaints from Mumbaikars. The Vegas Golden Knights will face the Colorado Avalanche on Feb. 20 followed... President Donald Trumps fellow Republicans in the U.S. Senate on Friday overrode his veto for the first time in his nearly four years in office, pushing through a defense policy bill against his objections just weeks before he leaves office... Brazil reported 24,605 additional confirmed cases of the novel coronavirus in the past 24 hours, and 462 deaths from COVID-19, the health ministry said on Friday.The South American country has now registered 7,700,578 cases since the pandem... Email: info@devdiscourse.com Phone: +91-130-6444012, +91-7027739813, 14, 15, Updated: 03-06-2020 19:52 IST | Created: 03-06-2020 19:52 IST. FAQs for Provisional Billing of Industrial & Commercial Consumers. Due to the lockdown, provisional bills are being issued to consumers, based on their consumption pattern of previous months, in absence of manual meter reading. Locate Customer Care Centers / District Offices, etc. Q.4: Amid Lockdown, since my Shop / Factory is closed for a long time, can I postpone the payment of my Electricity Bill? Power discom TPDDL prevents over 1.5 lakh manual visits for meter reading during lockdown Power discom TPDDL prevented over 1.5 lakh manual meter-reading visits of its staff during the lockdown, safeguarding them and the consumers from possible coronavirus exposure, through around two lakh smart meters installed within its distribution area, a company spokesperson said on Sunday. Answer: As per DERC Guidelines, the Due date of Electricity Bills raised during the period starting from 24th March 2020 to 30th June 2020 will be extended further by two weeks over scheduled due date (total 30 Days from Bill generation date) without attracting any LPSC. New Delhi: Power discom TPDDL prevented over 1.5 lakh manual meter-reading visits of its staff during the lockdown, safeguarding them and the consumers from possible coronavirus exposure, through around two lakh smart meters installed within its distribution area, a company spokesperson said on Sunday. He showed his complaint number HR COM 5005087907. Reading can be provided by sending photographic proof of reading through whatsapp at 9667558009. Tata Power Company is India’s largest integrated power company and is a pioneer credited with steering the energy sector on technology, process and platform. *It is requested to update your registered mobile numbers with us in case of change. Will there be any rebate on Late Payment Charges (LPSC) if I pay now? The COVID-19 pandemic has provided a major boost to digitalisation across sectors, including power distribution. Answer: To incentivize the consumers to pay their bills on time, rebate scheme has been introduced by DERC. However, Consumers covered under Public Utilities, Industrial and Non-Domestic Tariff Categories only have an option to defer the Fixed Charges for next three billing cycles beginning from 24th March 2020 till 30th June 2020. Answer: To incentivize the consumers to pay their bills on time, rebate scheme has been introduced by DERC. June 25, 2020. In this case, how will my bill be generated? Payment received within 8th to 14th Day of Billing Date (bill generation date): 0.5% of the Bill amount (excluding arrears if any) or Rs 150 (whichever is lower) will be waived. Reading can be provided by sending photographic proof of reading through whatsapp at 9667558009. My meter no 900000458666.Tata power since March my bill is coming at 230 unit every month but during lockdown tata power has mention that meter reading gas incresed to 350 unit per month they are changing with revised rate effective april 2020 onword. Additional rebate of Rs 20/- per bill, if actual meter reading(s) is furnished by the consumer himself. No rebate is applicable on part payment made by the customer. Tata Power billed for the three months March, April and May, based on the last reading while Adani Electricity based it on the average of the previous three readings. The Covid-19 lockdown posed a unique challenge for them with respect to customer satisfaction. Answer: Safety of all stakeholders is of prime importance at Tata Power-DDL, considering the situation of lockdown and social distancing guidelines, physical copy of bill could not be delivered to consumers till the period of lockdown. Payment received within 1st to 7th Day of Billing Date (bill generation date): Payment received within 8th to 14th Day of Billing Date (bill generation date): No rebate is applicable on part payment made by the customer. . 10,000/- (which earlier was Rs. New Delhi, Jun 21 (PTI) Power discom TPDDL prevented over 1.5 lakh manual meter-reading visits of its staff during the lockdown, safeguarding them and the consumers from possible coronavirus exposure, through around two lakh smart meters installed within its … Power discom TPDDL has introduced a smart self meter reading feature to help its consumers get actual bills based on their usage, and not provisional ones, during the lockdown, a company spokesperson said on Wednesday. Same is applicable to all consumers for their bills raised (actual/provisional) during the period of 24th March 2020 till 30th June 2020 on Net Amount Raised (excluding any outstanding arrear on or before 24th March 2020). by the consumer. 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