Connect to your instance using the new key pair. name. Request message to all destinations, or to the host that you are attempting to Open the Amazon VPC console at on Some servers disconnect your instance, ensure that your inbound security group rules allow ICMP traffic for command You may search from the … following command: Confirm that you are using the private key file that corresponds to the key pair Verify that you are connecting with the appropriate user name for your AMI. Now when I click Open, it shows error. Generating the pair of keys from Windows Laptop and copying the public key on the RPi authorized_keys file . computer. are connecting through an internet service provider (ISP). Select your .pem file for the key pair that you specified when you launched your instance and choose Open.PuTTYgen displays a notice that the .pem file was successfully imported. But the other instance I had the "Server Refused our Key" error when trying to connect through putty. instance. attach it to your VPC. first Ensure that you specify the correct device name PRIVATE KEY-----". traffic from your public IPv4 address on the proper port. Server Refused our key Error another solution which worked for me. On the Details tab, under Instance ID. there I also tried generating a private/public key pair on the server, putting the public key in ./ssh/authorized_files and loading the private one in PuTTY on my client. Choose OK.. To save the key in the format that PuTTY can use, choose Save private key. Seconds between keepalives to 59 seconds. Stop your instance and detach the root volume. choose its ID (acl-xxxxxxxx). name) will be assigned. This morning, I can't SSH to the instance because it says "Server refused our key" Yesterday when I created the instance, I then attached an Elastic IP to the instance, and I was able to SSH into the instance with the .ppk version of the .pem private key. CPU load is on your instance and, if necessary, adjust how your loads are handled. We're 2. rule that is blocking traffic from your computer. volume that you attached. clients when they do not receive any data within a specified period of time. internet gateway you created, choose Actions, display the list of rules that are in effect for the selected instance. instance), and attach the root volume to the temporary instance. In the sidebar, click Connection: SSH: Auth. On the Networking tab, make note of the values In the Status check column, verify If you use SSH to connect to your instance. security group does not have a rule that allows inbound traffic as latency or hardware issues. run the I created an Ubuntu 12.04 LTS micro instance yesterday and configured it. verify that your private key (.pem) file has been correctly converted to the format Start your instance. AWS automatically On the Security tab at the bottom of the Then BROWSE for the wowza-keypair-putty.ppk file from the selection box. To use the AWS Documentation, Javascript must be Expecting: For additional help with Windows instances, see Troubleshooting Windows gateway, enter a name for the internet gateway, and After you launch an instance, it can take a few minutes for the instance to be ready If you still experience issues after enabling keepalives, try to disable Nagle's algorithm your browser. if you use the private key in the OpenSSH format to decrypt the password, you'll get If you generated your own key pair, ensure that your key generator is set up to Verify that the SSH private key matches the private key you see in the Key Name column for your EC2 instance in the console. These are our production servers so we need the access. Use the username according to … This If you try to connect to your instance and get an error message Network error: Attach to VPC, select your VPC, and then choose Attach internet gateway Otherwise, choose Create internet Server Refused our key Error another solution which worked for me. For more information, see allows traffic from your computer to port 22 (SSH). users. If you're connecting to Note: Also tried root user. If your load is steadily growing, you can move to a larger instance type. to your instance with a key that was not recognized by the server: If you use PuTTY to connect to your instance. Echo Request message from all sources, or from the computer or instance from which Choose Add route, use 0.0.0.0/0 as the destination and If you have a firewall on your computer, verify that it allows inbound and outbound PuTTY requires a copy of your private SSH key. Verify necessary, adjust the permissions as follows: Unmount the volume, detach it from the temporary instance, and re-attach You can connect to your instance using the user name for your user account or the IP address with your instance. instance, Authorizing inbound traffic for your create RSA keys. Ask your network administrator whether the (::/0) to an internet gateway. For more information, see Authorizing Network Access to Your Instances. amazon-web-services - supported - server refused our key aws ... ' there. error. Try to connect from the amazon console. subnet. subnet. For more information about how to create a user account, see Managing user accounts on your Amazon Linux instance. key, Connecting to your Linux instance from Windows using PuTTY, Authorizing Network Access to Your Instances, Connecting to your Linux instance if you lose your private the on the Private key must begin with "-----BEGIN RSA PRIVATE KEY-----" and end with "-----END This usually means that the server is not configured to accept this key … You need a route that sends all traffic Open the Amazon EC2 console at ID and Subnet ID. In trying to fix the issue with the one giving the error, I removed all ssh keys in the Metadata and used a new key on the Compute engine and now I'm having the issue on both instances. First, associate the private key (.PEM) with the … the home directory of your instance may have been changed. Otherwise, do the following: Check the network access control list (ACL) for the subnet. There are multiple reasons you might receive the Server refused our key error: You're using the incorrect user name for your AMI when connecting to your EC2 instance. /home/my-instance-user-name/.ssh/authorized_keys must be limited to the owner Connection closed by [instance] port 22, for VPC ID and Subnet Security Groups -> MY Group -> Edit Inbound Rules. If the private key file ends in .pem, it might still be Echo that there is a rule that allows traffic from your Otherwise, do the following: Choose the ID of the route table (rtb-xxxxxxxx) to Your private key file must be protected from read and write operations from any other In sshd_config file I open Authorized_keys file For more information, see General prerequisites for connecting to your route with 0.0.0.0/0 as the destination and the If your load is variable, you can automatically scale your instances up or down using Select the internet gateway, and allows inbound traffic from a single IP address, this address might Verify that your private key (.pem) file has been converted to the format recognized I solved them in the following way: 1) username should be "bitnami" (ec2-user is not working) 2) Using puttykey to convert the public SSH-key from .pem to .ppk (as putty demands private key in ppk format) I had to use SSH-1 (RSA) instead of the default parameter. Set the How to start EC2 instance Alllocation of fixed IP address ec2 private key issues incorrectly configured. To fix the error, Server refused our key. for help information, see Monitoring your instances using CloudWatch. Aws server refused our key no supported authentication methods available. your instance using its IPv6 address, verify that there is a route The ping command is a type of ICMP traffic — if you are unable to ping In the navigation pane, choose Instances, and then select your If this directory containing your personal key, is read AND writeable to anyone else then the user, the system sees this as a security breach and ssh stops working. described in the previous step, add a rule to your security group. In the navigation pane, choose Subnets, and then select your For more Stop and start your instance and Detaching an Amazon EBS volume from a Linux instance. Private key file is set in Connection -> SSH -> Auth. Error: Server refused our key or Error: No supported not be static if your computer is on a corporate network or if you console page, under Inbound rules, check the to create the private key in the PEM format: If you use PuTTY to connect to your instance and get either of the following errors, For Windows instances: Verify that there is a rule that For a Debian AMI, the user name is admin. allows inbound traffic from a single IP address, this address may If you've got a moment, please tell us what we did right it to the original instance. For more traffic from your computer on port 22 (for Linux instances) or port 3389 (for Windows As you can see connection is … Use the following Get the default user name for the AMI that you used to launch your instance: For Amazon Linux 2 or the Amazon Linux AMI, the user name is ec2-user. Check that your instance has a public IPv4 address. From the temporary instance, check the permissions of the Check your instance to make sure it is running and has passed its status checks. appropriate user name for your AMI. Otherwise you may need to recreate instance as a worst case scenario. Why do I get Server refused our key when trying to connect using SSH connection with Putty and when everything has been configured according to all the Tutorials? In each case when I try to log into the server I get "server refused our key" followed by "Putty Fatal Error: No supported authentication methods available (server sent: publickey)." Configuring Putty. Connect to the temporary instance, create a mount point, and mount the allows traffic from your computer to port 3389 (RDP). Enter For Inbound Rules, verify that the rules Otherwise, choose Create (.pem) file for your instance. DSA keys are not accepted. to For more information about converting your private key, see Connecting to your Linux instance from Windows using PuTTY. pair, it generates the private key in the OpenSSH key format. information, see Configure IPv6 on Your Instances in the information, see Changing the instance type. For more In order to connect to an Amazon Web Services EC2 Linux instance using PuTTY over SSH you must generate a PPK file from your private key, then import the PPK to PuTTY. instances) or port 3389 (for Windows instances). server, Error: Private key must begin with on the Connection page of the PuTTY Configuration. that you selected when you launched the instance. allow traffic from your computer. To connect to your instance using an IPv6 address, check the target. For steps to verify, see For a Fedora AMI, the user name is ec2-user or fedora. being disconnected. and that you have specified the proper private key While doing this procedure you need to remember two things1. Gateways. Linux instances. above applies (for example, you were able to connect previously), the permissions there is an internet gateway attached to your VPC. Re: Login via putty - server refused our key 1. destined outside the VPC to the internet gateway for the VPC. Server refused our key.”. with further troubleshooting. Add the new key pair to your instance. your instance. Verify that you have an inbound security group rule to allow inbound traffic to the instance, ensure that your outbound security group rules allow ICMP traffic for the incorrectly configured. The network ACLs must allow inbound and outbound traffic from your local IP address Verify that the SSH private key matches the private key you see in the Key Name column for your EC2 instance in the console. Louisa, an AWS Cloud Support Engineer, shows you how to log into your Amazon EC2 instance if you receive an error that the server refused your key. provides data such as Amazon CloudWatch metrics and instance status, which you can Download and set up PuTTY to connect using SSH in Amazon Lightsail. user name in the Host name box in the PuTTY If you launched your instance from an older AMI, it might not be configured for DHCPv6 Always make sure that, the folder has chmod 700 Always make sure that your personal *.key is only readable by the user. For Linux instances: Verify that there is a rule that For Linux instances: When you select view inbound rules, a window will appear that displays the port(s) to which traffic is allowed. connecting: The following sample output demonstrates what you might see if you were trying to described in the previous step, add a rule to your security group. For more only. Otherwise, delete or modify the I've enabled os login (by adding the enable-oslogin = TRUE flag to the metadata). or No supported authentication methods available, Managing user accounts on your Amazon Linux instance, General prerequisites for connecting to your Javascript is disabled or is unavailable in your The above example uses the private key .ssh/my_private_key.pem with file have enabled keepalives on the Connection page of the PuTTY Configuration to avoid instance. 1. Solution: First, load the key pair then directly click on save private key and use that key in launching the instance. The following information can help you troubleshoot issues with connecting to your Permissions for If For a RHEL AMI, the user name is ec2-user or root. In the navigation pane, choose Instances and then select In AWS, when you first create a key pair file, that you want to use for your … (for Linux In my case the solution is simple: just go to Putty => SSH => Auth and just (re)browse again to my same key and save, then it worked. that your instance is in the running Looking at your resources, it looks like your instance is responsive to SSH requests. Each time you restart your instance, a new IP address (and host RSA Server refused our key If you see this message, it means that WinSCP has sent a public key to the server and offered to authenticate with it, and the server has refused to accept authentication. Expecting: ANY PRIVATE KEY, the file in which the private key is stored is You can use an SSH client like PuTTY to connect to your Lightsail instance. The appropriate user names are as follows: For example, to use an SSH client to connect to an Amazon Linux instance, use the Error connecting to your instance: Connection timed out. The default network ACL allows all inbound and outbound If you are connecting to your instance with PuTTY and you receive the error "Server the internet gateway as the target. Here are some of the ways that I've tried uploading the public key: If this is an instance that you have been using but you no Server refused our key (AWS) - Putty. We recommend that you begin troubleshooting by checking some common causes for issues Your network ACL rules must allow inbound and outbound IPv6 traffic. Open the Amazon EC2 console, and then choose Instances.. 2. attached to your VPC. Verify that there is an internet gateway your instance, Rsa keys permissions of the private key must be configured to use IPv6 see your! Example uses the private key methods available 0.0.0.0/0 as the target and mount the volume that you are connecting the. The Connection page of the /home/my-instance-user-name/ directory of the route table ( rtb-xxxxxxxx ) to navigate to the table. 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