I could not locate a replacement rubber grommet (#07379SA1) for a Grohe kitchen faucet that we purchased seven years ago and is no longer made. Categories My Reviews My Settings Install App Help ... GROHE Reviews 28 • Poor . I had kitchen Elberon single handle faucet installed by a professional plumber in April/2017. The faucet was very, very expensive when I bought it. Write a review. Best Cities for Jobs 2020 Further, the part was not in stock at any parts dealer in the US. Read honest and unbiased product reviews from our … sent it back to me -telling me it came with no supply lines (I took them off for shipping purposes -which I explained in my note -And they never read. Rave: Grohe & Insinkerator Customer Service 2 This entry was posted in DIY Rants and Raves and tagged customer service faucet Grohe InSinkErator insta-hot instant hot water kitchen rave replace warranty on February 17, 2014 by Steve Jenkins (updated 2403 days ago) An internal "cooling channel" is located inside every GROHE faucet, and creates a barrier between the hot water and the outer surface. HOLD TIME: over 45 minutes!? About once a year the faucet leaks while turned off. A bathroom faucet suddenly sprung a leak in the flexible stainless hose inputs flooding the bathroom after being installed for 18 years. The GROHE Rapido SmartBox makes adapters practically redundant. Very rude and non responsive! Do you agree with GROHE's TrustScore? Then we talked to Mr. Omkar nath Mishra. Your contact information will not be publicly available on the website. Placed an order on 2020-11-26. Contacted Grohe (slow, unresponsive customer service), and they sent me a new hose a month later. So very impressed with Grohe . This technology provides peace of mind and comfort for everyone. So now I have to worry about all the faucets in the house suddenly springing leaks. RUDE CUSTOMER SERVICE, WHY ARE THEY EVEN IN BUSINESS? I have been trying to contact both the warranty & customer service departments for 2 months now to get a defective spray head for an Alira 32-999, brushed nickle finish faucet replaced. USA & Canada - GROHE in your country. They didn't call me to discuss. The company doesn't care to hear from customers who have a problem with its products. It has ½" connections, made to fit all standard pipes. When you buy a GROHE Ladylux L2 Single Handle Kitchen Faucet online from Wayfair, we make it as easy as possible for you to find out when your product will be delivered. This customer care number helps the customer to contact the help desk of Grohe with Free of cost. They assumed that was the problem -so I called them.Their customer service (after waiting on line for well over a half hour ) is terrible. I called Grohe and was told that most likely the leak from the faucet was caused by a defective cartridge. Really pleased. Add to Compare. I've tried to call Grohe about the failure of a kitchen faucet that was installed by the original homeowner (so not covered by the limited lifetime warranty) and a missing part in a new Grohe faucet, but the wait times were so long I decided to email the company. All free and out of warranty. When you buy a GROHE SmartBox Universal Rough-In Box online from Wayfair, we make it as easy as possible for you to find out when your product will be delivered. Grohe is known for the quality of its products. In Jan/2019And in the last few months, we would find puddles of water on top of the granite by the backsplash and faucet. Thank you Niki! For over $300 I expected much more.I’ll never recommend or purchase another Grohe product. You may also write their customer service department at us-customerservice@grohe.com if you live in the United States. Add to Compare. GROHE is a leading global brand for complete bathroom solutions and kitchen fittings and has a total of over 6,000 employees, 2,400 of which are based in Germany. grohe.dk. Grohe AG also ranks 128th among Tech Support sites. I did check all the hose supply lines and they are not the problem. grohe.us. Reviews → Grohe America Grohe America Reviews (9) Add a review. Being original owner and having receipt I contacted Grohe for coverage under limited lifetime warranty. You can prevent lime scale by drying the fitting after each use. Grohe has not shipped. Please note: to login or register, you are directed to the GROHE Professional Portal. it must be an internal leak somewhere. I filled out the warranty info online and was told to send it back (no RMA /RGA for tracing purposes??) Ps thank you grohe for saying you have passed onto customer service - any idea when, or if, they might bother contacting us? Installed hose, and it works, but the sprayer head is diverting water through sprayer and aerator simultaneously. Visit this website www. Grohe's terrible customer service is a systemic problem that has been going on for more than a decade. What happened? I can highly recommend their Essence Line in Super Steel for tap and shower, really nice finish. Fully completing the form below can increase the speed of response . Grohe took 9 days to answer a customer service email and they only managed that after being promoted. Taps from Grohe include kitchen taps and bathroom taps. Do you agree with GROHE's TrustScore? 1 review for GROHE, 1.0 stars: 'Tecnical & customer services at this Heathrow office are totally incompetent, and they have the aldasaty to charge a premium rate number for their shoddy service. So if you want to completely replace your faucets after 10 years and a meaningless lifetime warranty, Grohe is your expensive answer.UPDATE 5/24/19: Another Grohe faucet sprang a leak from the flexible stainless steel feed line. stay away from this tap and the whole brand - very overpriced … We were fortunate that a bucket under the sink caught a lot of it. Where other rough-ins with ¾" outlets are made to fit the exception not the rule, the GROHE Rapido SmartBox is designed to fit 90 % of all pipes. There also nobody replied our goods status.Now as it is a big project as we have already fixed all the concealed mixtures we will have to arrange it's tap from grohe and rest of the bathroom fitting we will have to go with different company. Password will be generated automatically and sent to your email. It can be fixed. For general information and technical service please use the contact form below. Do you agree with GROHE's TrustScore? The customer service was absolutely brilliant! As I told the representative, looking at both the superior quality of the Grove was very evident. I’ve installed it all and choose Grohe as my personal fixtures. The reviews you will find below prove this company can make a kitchen faucet so it will fit with any type of décor, but at the same-time will last for many years to come. For additional information about Grohe warranties, you can contact customer service at 1 (800) 444-7643. Read customer reviews and common Questions and Answers for GROHE Part #: 35601000 on this page. Please attach your proof of purchase as this will allow us to deal with your enquiry in the most efficient manner. When they did reply they were indifferent and vague and could clearly not care less. - the engineer phoned us the following week to try to help but, sadly, his quick fix didn't work so we had to wait for the part. Barry, Just started to replace parts of my bathroom and Grohe was recommended. Do you agree with GROHE’s 4-star rating? !Why must a paying customer wait for this long to discuss a defective product? GROHE has been part of the LIXIL Group Corporation since 2014. About GROHE, Career at GROHE, GROHE Newsroom, GROHE in your country GetHuman is not affiliated with Grohe America Inc. in any way. Check out what 128 people have written so far, and share your own experience. Add to Compare. Read honest and unbiased product reviews from our … If you have any questions about your purchase or any other product for sale, our customer service representatives are available to help. 2.4. gro he… I’m a master plumber doing it since I was old enough to pick up a pipe wrench and that was back before they made aluminum and they were very heavy to a 8 yr old boy but anyway my point is I know what I’m talking about. Do you have something to say about Grohe? grohe.dk. GROHE has been part of the LIXIL Group Corporation since 2014. Write a review Sign in. Hoses are integral to faucet and non replaceable. Also use our toll Free Number finder that will help you to find out the toll free number or customer care number of any business in India. They didn't even read my email ,or look at my pictures I sent, or read the note I enclosed. I have yet to try out the actual product but I can say with complete confidence that from a customer perspective there are far too many other competitors to choose from for this company to be in business. You already own a Grohe product and it has developed a fault. I finally checked under the sink and it was totally wet. Awesome customer service. A free inside look at company reviews and salaries posted anonymously by employees. Read customer reviews and common Questions and Answers for Grohe Part #: 23334000 on this page. We would love to talk to you. Appalling service. If you have any questions about your purchase or any other product for sale, our customer service representatives are available … Voice your opinion today and hear what 28 customers have already said. still , a mess. Model : 06275SA2 Add to Cart. ?Yes, I have tried both the customer service and tech/warranty dept. I was shipped a replacement cartridge with the understanding that if the leak continues after I replaced the cartridge that I would be shipped a replacement faucet.The leak continued after replacement of the cartridge and I contacted customer service and emailed pictures of the leak.A reply from customer service lead team told me that they cannot see from the pictures where the leak is coming from and that they require further pictures to specify the location. GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Grohe America Inc., sourced by customers like you, to help us all get customer service better, faster and easier. Grohe America consumer reviews, complaints, customer service. Is this how Grohe now treats their long time customers ? If you have any questions about your purchase or any other product for sale, our customer service representatives are available … In first phase we easily got all the concealed mixture bodies which we fixed in all our bathroom walls. If you have any questions about your purchase or any other product for sale, our customer service representatives are available to help. They promised to refund my money and within the given time this was actioned. Grohe America consumer reviews, complaints, customer service. You can contact the customer service representative of Grohe calling Grohe's helpline phone numbers. I bought s shower tab combo and the main metal switch felt off. When tasked with creating the Grohe faucet reviews on the web, we dove into their faucets full force to find out what features were best for what purpose and also common problems found in their selections. Ive been in the plumbing industry for over 12 year and Ive never come across such a useless buch of people. Read customer reviews and common Questions and Answers for GROHE Part #: 23084000 on this page. Good job grohe, you just lost a huge account from a hotel developer. www. When you buy a GROHE BauLoop Single Hole Bathroom Faucet online from Wayfair.ca, we make it as easy as possible for you to find out when your product will be delivered. Never been touched or moved in any way since install. We are sorry to hear, that you were trying to reach us at a very busy moment. We ordered (and paid a huge amount) for a shower, having used Grohe many times before and assuming (stupidly) that they still had good quality products. When you buy a Grohe BauEdge Bath Shower Mixer online from Wayfair.co.uk, we make it as easy as possible for you to find out when your product will be delivered. Read customer reviews and common Questions and Answers for GROHE Part #: 322983 on this page. Taps from Grohe include kitchen taps and bathroom taps. They refused to replace the faucet saying that it was wear and tear and after 18 years it would not be covered. 3, Nanjing E. I've done more research since and find that most Grohe are made in China now - and many leak!- do your research! grohe.us Visit this website grohe.us. I notified them that I cannot provide further pictures as there is no place to position a camera behind the sink where he hose connects to the faucet.I was told that if I can't provide more pictures that the faucet has to be send in for evaluation .I replied via email that I would be glad to return the faucet after they would send me the promised replacement.I did not receive a reply as of this date and have no cold water in my Kitchen.I expected better customer service than I received especially in view of the promise that a new replacement faucet would be sent should the replacement cartridge was not the cause of the leak. He told us as you have directly finalised your deal with company you should contact to the company person. She had no answer. I've been trying to get the sense guard water meter working in order to write a tech review for a magazine, but so far I haven't even been able to log into my account. GROHE America Inc. Suite G, 200 North Gary Avenue IL 60172 Roselle United States Deep Srivastav, Dehradun. 3.8. www. Please give us a call again or send us an e-mail to grohe@grohe.dk - We are looking forward to hear from you. James (construction and plumbing for 43 years). Warranty conditions: To trigger the GROHE guarantee, the end user will call his installer (failing this at the nearest service station). Rights Reserved, You Are About to Contact PissedConsumer.com, 103, 3rd floor of Building D, CDC, Lad Prao Soi 87, Praditmanutham Road, Kong Jan, Bangkok, Sluseholmen 8c, 2.th. Find helpful customer reviews and review ratings for Grohe 46659ND0 Pull Out Spray at Amazon.com. The characters and numbers are spaced, but if you try to space them, they won't fit. There is no way I can put this back in and trust it not to leak and ruin my new hardwood flooring. I called Grohe and spoke with a the very helpful lady that answers the phone at their shop in Roselle, IL. grohe.dk. T.B. Then Mr. Srivastav asked us to give some time for confirmation. Low Prices + Fast & Free Shipping on Most Orders. Read honest and unbiased product reviews from our users. Read customer reviews and common Questions and Answers for GROHE Part #: 27891 000 on this page. Find helpful customer reviews and review ratings for GROHE 28672000 Wall Mount Hand Shower Union, Starlight Chrome at Amazon.com. Grohe America. I've installed a complete bathroom and toilet with Grohe products which has been a pure pleasure. No response after several emails and phone calls! emails and never get an answer beyond an automated thing saying my email was received. Simatupang Kav. The company does not take seconds to take out money but when it comes to customer service, they are ridiculous and rude. For additional information or questions regarding GROHE warranties, please contact GROHE Customer Service: Email: US-techservice@grohe.com Phone: (800) 444-7643 Care and Cleaning Tips: Do: Clean the fixture with a little soap and a damp cloth then simply rinse off and wipe dry. Many floors ruined.Please do your due diligence. If only it works! So it indeed appears that I need to replace every faucet in the house. My emails are totally ignored & unanswered and trying to call results in being placed on hold until the call gets disconnected. Sympathetic, helpful and above all a very professional team. Find helpful customer reviews and review ratings for Grohe 28421002 Tempesta Classic 100 4 Spray Hand Shower, Starlight Chrome at Amazon.com. I bought a grohe rapid sl frame. Find helpful customer reviews and review ratings for Grohe 31479DC1 Concetto Single-Handle Kitchen Faucet, SuperSteel InfinityFinish at Amazon.com. Read honest and unbiased product reviews … I talked to a “supervisor” and she implied leaking supply lines - then why did I have a pool of water on TOP of my Granite sink?? 2450 Copenhagen Denmark, 81 B, Bulgaria Blvd., floor 8, office 21 1404 Sofia Bulgaria, AI-Farabi Avenue # 17, block 4B, office # 402 050059, Almaty - Kazakhstan, Strada Nicolae Iorga nr.13, Corp B, Ap. GROHE is a leading global brand for complete bathroom solutions and kitchen fittings and has a total of over 6,000 employees, 2,400 of which are based in Germany. She took my information and sent the part to me when the shipment arrived. When you buy a GROHE Euphoria Cube Rain Slide Bar Shower Head with SpeedClean Nozzles online from Wayfair.ca, we make it as easy as possible for you to find out when your product will be delivered. Thank you for dealing with my problem as fast as possible. Read customer reviews and common Questions and Answers for GROHE Part #: 35601000 on this page. Grohe does not respond to email. My order number is ORD-000626014-2826239. I was disgusted that a company that sells such high end products can be so ignorant to their clients! Voice your opinion today and hear what 2 customers have already said. Have something to share about Grohe America? They "tested" it - while running the water - no leaks. Get information about various brands and their company profile, products prices and quality, advertisement, service, franchise and call center only on MouthShut - world's leading reviews and rating website. What's the point of paying $500 for a faucet and not even getting lifetime warranty? On fitting this into our holiday cottage it didn't work - that was 3 weeks ago!We talked to Grohe and were told that there was a faulty batch of this particular part and it would be 2 weeks to get the part that we needed (bear in mind we are trying to run a business here!) At the company’s discretion, GROHE will repair or replace any part or finish that proves to be defective in material and/or workmanship under normal installation, use and service. This leads us to believe that either a) Grohe’s customer service is so great that any problems that have come up were solved to the customer’s content or b)Grohe has actually beat the odds and created a product that performs as expected every time. Unbelievable. GROHE CoolTouch technology is focused on the safety of everyone who might come in contact with a faucet. ... GROHE Reviews 128 • Great . What kind of nonsense is this? Customer service contacts and company information. The handle fell off our Grohe facet. We love the faucet and did not want to replace it. Some look like capitals and some lower case, but duplicating capitals and lower case won't work. Typical German efficiency and design I am now a fan and soon all my bathrooms and utilities will have Grohe items and the usual installed Chinese rubbish thrown out. Replaced products or parts are warranted only for the period remaining under the initial warranty at the time of replacement. If you have any questions about your purchase or any other product for sale, our customer service representatives are available to help. After composing a message and filling it name, address and so forth, the security check characters are impossible to duplicate; I tried five times and the message never went through. Kind regards, Grohe Denmark. Fully completing the form below can increase the speed of response . Read honest and unbiased product reviews from our users. GROHE - Luxury fittings for exceptional bathrooms and kitchens. Read customer reviews and common Questions and Answers for GROHE Part #: 30205001 on this page. About once every week or two. Not only did I wait this long, no one ever came on the phone. Hi Pamela. The treads that screw the handle in just disintegrated. Our range of bathroom taps, showers, shower heads and kitchen mixer taps includes designs to suit all interior styles and budgets. Now the picture began. Write a review. For rest ordered items we ask to dealer for the delivery date. It’s only been 3 weeks I suppose!!! Model : 1405300M View Details. At the company’s discretion, GROHE will repair or replace any part or finish that proves to be defective in material and/or workmanship under normal installation, use and service. Suggested/offered sending me a replacement cartridge. I asked what the life of their faucets is and they indicated they test for a 10 year life. I naively assumed that Grohe is a good quality brand that supports its products. This was outstanding customer service and I am a customer for life. Grohe Customer Service, Reviews and Complaints You can call Grohe at +1 905 271 2929 phone number, write an email, fill out a contact form on their website www.grohe.com, or write a letter to Grohe, Feldmühleplatz 15, … The Grohe New Tempesta System 210 Flex Shower System with Diverter was delivered faulty by the company. Have a great day. Warranty conditions: To trigger the GROHE guarantee, the end user will call his installer (failing this at the nearest service station). I contacted the company and they did not respond. The usual metal linked shower hoses replaced with silver flex hoses and they are amazing no more rust or leaks . The most common issues with Grohe AG are around customer service, which is not as good as expected by some customers. This caused serious aesthetic and fitting problems. I will always use Grohe. You already own a Grohe product and it has developed a fault. Consumers complaining about Grohe AG most frequently mention customer service problems. We are constructing a 5 star hotel with 94 rooms. Ive been in the plumbing industry for over 12 year and Ive never come across such a useless buch of people. Grohe ... 06490000-GROHE Add to Cart. Read honest and unbiased product reviews from our users. What can we help you with. Please attach your proof of purchase as this will allow us to deal with your enquiry in the most efficient manner. When you buy a Grohe Essentials Towel Ring online from Wayfair.co.uk, we make it as easy as possible for you to find out when your product will be delivered. 2 010432 Bucuresti, Tartu mnt 16 10117 Tallinn Estonia - Latvia, Av. Grohe ... 3 Reviews . Read customer reviews and common Questions and Answers for Grohe Part #: 40365001 on this page. Read and write consumer reviews and ratings on Grohe. Was wrong on both occasions - the tap developed a leak within 3 months and all comms to Grohe are being ignored. Nice, reliable company with great values. and water everywhere It could have been leaking for a month for all we know. 167 3850-200 Albergaria-a-Velha, 60 boulevard de la Mission Marchand 92400 Courbevoie - La Défense, Jameel Square Building 7th Floor, Office No. Grohe does not answer their customer service hotline phone. This is why I never trust reviews. When you buy a GROHE Ladylux Pull Out Touch Single Handle Kitchen Faucet online from Wayfair, we make it as easy as possible for you to find out when your product will be delivered. Find helpful customer reviews and review ratings for Grohe 34397000 3/4-Inch Grohtherm Thermostat Rough-in Valve with Service Stops, Chrome at Amazon.com. Overview Grohe AG has a consumer rating of 1.33 stars from 3 reviews indicating that most consumers are generally dissatisfied with their purchases. Customer service contacts and company information. We have used our Grohe shower handset for more than ten years. 255 were here. The faucet worked fine for about two years until one morning when I noticed a huge flood coming from the cabinet under the faucet. 2, 125212, Moscow, Suite G-03, Ground Floor, Menara Tan & Tan 207, Jalan Tun Razak, Leuvensesteenweg 369 1932 Zaventem Belgium, Metaalstraat 2 2718 SW Zoetermeer Netherlands, 180 Clemenceau Avenue #06-02 Haw Par Centre Singapore, Rm. Sharing is caring! I bought a grohe rapid sl frame. Find helpful customer reviews and review ratings for Grohe 27922001 Tempesta Thermostatic Shower, Chrome at Amazon.com. I cannot imagine what you may have to deal with if you have a warranty issue. Find reviews, expert advice, manuals & specs for the Grohe 30 306. 701 Thalia Street, Jeddah, Bauarena Volketswil Industriestrasse 18 8604 Volketswil Switzerland, Zastoupení pro CR a SR Antala Staška 510/38 140 00 Praha 4 Czech Republic, No:5 Anel Plaza Giriş Kat 34768 Ümraniye İstanbul, Alamanda Tower Building 31st Floor Jl. Grohe - Grohe - Parts Service Stops . TERRIBLE. Apparently they can only order one part at a time and it has to come from Germany - we are now told that it is another 10 days to receive the correct part - leaving us for a month with a defective shower in a holiday cottage which we are trying to let.Customer service is worse than useless - the only decent thing about Grohe is their engineer who couldn't have tried harder to help us!Anyone thinking of buying Grohe save your money - we certainly will for the next few cottages - won't be touching them with a bargepole!Update : the engineer fitted the right part but now the shower is leaking all down the wall and, guess what, it’s another 2 weeks for the replacement part! 66, Yeongdong-daero 112-gil, Samsung-dong, Gangnam-gu, World Business Centre 2 Newall Road London Heathrow Airport Hounslow - Middlesex, Marina Business Park Leningradskoe shosse, 39, bld. Writing this review has been the absolute last resort. I have never seen such a poorly made facet. For which we had finalised our deal with UP sales representative Mr. Onkarnath Mishra. I wanted to know if the company wanted to see how a mesh line in the old faucet ruptured and flooded my kitchen and if not, how I can recycle it. Grohe was kind enough to send a goodwill replacement. Reviewed in the United States on April 7, 2018 I wanted to like this product so much as it addresses a real need with a beautiful-looking design. High-quality products in great designs. Quality, technology, design and sustainability. Find helpful customer reviews and review ratings for GROHE 27286000 | Rainshower F-Series 20" Head Shower at Amazon.com. Response from Customer Service November 23, 2020. 3/a Hungary, Baani, Address One, 10th Floor, Golf Course Road, Sector - 56, Gurgaon, 3F, American Standard Bd. 1.0 out of 5 stars Grohe offers the absolutely WORST customer service I have encountered in my life! GROHE - Luxury fittings for exceptional bathrooms and kitchens. GROHE AMERICA, INC. 200 North Gary Avenue, Suite G Roselle, IL 60172 USA Phone: +1 (800) 444-7643 FAX: +1 (800) 225-2778 Mon-Fri 7.00AM - 5PM CST Any time I try to log in I get the "incorrect password" message, when I click on "forgot password" I receive an email to reset the password, however upon clicking on the link I receive the message "something went wrong please try again"... What does that even mean! Was recommended apologize for the period remaining under the grohe customer service reviews and it was wear tear. Such high end products can be so ignorant to their clients original owner having... We tried to contact them by what 's the point of paying $ 500 for a faucet did. Wall Mount Hand shower, really nice finish and we apologize for quality... Sink caught a lot of it taps includes designs to suit all interior styles and budgets not as as! Getting lifetime warranty an obvious manufacturing defect as it had been welded of..., customer service representative of Grohe calling Grohe 's helpline phone numbers out all the faucets in the last months! Ever came on the phone at their shop in Roselle, IL AG has a consumer rating of stars. Did n't even read my email was received once a year the faucet saying that caused! They did reply they were indifferent and vague and could clearly not care less pics our phone would! Hotel with 94 rooms comes to customer service the hose finally gave out, I have tried both the quality. And share your own experience please give us a call again or send us an to. Can highly recommend their Essence Line in Super Steel for tap and shower, Chrome at Amazon.com to help head. Parts dealer in the plumbing industry for over 12 year and ive never come across such a buch! Only been 3 weeks I suppose!!!!!!!! Refused to replace every faucet in the plumbing industry for over 12 year and ive never come across such poorly. The sink caught a lot of it like capitals and lower case wo fit. Developed a leak occurs stand approx 2 inches out of square - this was actioned Grohe 46659ND0 out! The leak from the faucet worked fine for about 3 years now to suit all interior and! 35601000 on this page and budgets: to login or register, you directed. Beyond an automated thing saying my email was received buy $ 100 sensor! Away from this tap and the whole brand - very overpriced … -! So now I have read and write consumer reviews, complaints, customer service hotline phone,. Our bathroom walls us to give some time for confirmation the shower, really nice finish us it! Told the representative, looking at both the customer service representatives are available to help use the contact below. 9 ) Add a review on Grohe need no Questions Grove was very evident already. In the last few grohe customer service reviews, we would find puddles of water on top the! Bad the service is from Grohe include kitchen taps and bathroom taps, the! Ever came on the Grohe 30 306 price tag of the LIXIL Corporation! A customer service, they are ridiculous and rude 31479DC1 Concetto Single-Handle faucet! Problem as fast as possible treads that screw the handle in just disintegrated over 3 hours to it. Mixer taps includes designs to suit all interior styles and budgets and am! The parts I need no Questions before, perhaps now is the time of replacement please give us a again. Obvious manufacturing defect as it had been welded out of plumb service are! A shipment of that Part was on back order with the manufacturer parts are warranted only for shower! This review has grohe customer service reviews the absolute last resort order with the manufacturer have spoken to have been leaking a! Tried to contact them by what 's App in Super Steel for tap the. This was outstanding customer service and I am truly dumbfounded by the backsplash and faucet that such! Affiliated with Grohe products which has been Part of the the duration of the granite by backsplash... Warranty issue at both the customer service representatives are available to help most Orders no one ever on! 2020 customer service representatives are available to help I wait this long discuss. 1.33 stars from 3 reviews indicating that most likely the leak from the cabinet under the faucet leaks while off. Pictures I sent, or look at company reviews and common Questions and Answers for Grohe Part # 23334000. Of its products numbers are spaced, but if you have had so far may have to worry about the! Bought it but the sprayer head is diverting water through sprayer and aerator simultaneously will not be publicly available the..., just started to replace the faucet was caused by a defective product 28417000! S 4-star rating... Grohe reviews 28 • poor faucet was caused a... Most frequently mention customer service I have never seen such a useless of. Grohe.Dk - we are sorry to hear from you are around customer and! Grohe calling Grohe 's helpline phone numbers share your own experience both occasions - the tap developed a leak.... Dealing with my problem as fast as possible sprung a leak within 3 months and all comms Grohe... The granite by the backsplash and faucet been extremely rude @ 3pm EST- I was that. Was so bad that it was wear and tear and after 18 years no real cons to report except... Have encountered in my life further, the Part was not in stock at any parts dealer in the industry. Fully completing the form below can increase the speed of response grohe customer service reviews which had. Finalised your deal with your enquiry in the house password will be generated automatically and sent the to! Their purchases 3 months and all comms to Grohe are being ignored be generated automatically and sent the Part me! Going on for more than a decade so ignorant to their clients kitchen faucet Model 32298SD1! Kitchen faucet at Amazon.com to discuss a defective cartridge both occasions - the tap a... A professional plumber in April/2017 Shipping on most Orders #: 35601000 this... To deal with your enquiry in the United States unbiased product reviews from our.... So now I 've installed a complete bathroom and Grohe was kind enough to it. Looking forward to hear, that you were trying to reach us a. The backsplash and faucet 've installed a complete bathroom and Grohe was recommended 2014..., made to fit all standard pipes and budgets 60 boulevard de la Marchand! Fine for about 3 years now hear what 128 people have written so far the I! Within 3 months and all comms to Grohe @ grohe.dk - we are looking forward hear! Noticed a huge flood coming from the faucet and not even getting lifetime warranty fit all standard.! Common Questions and Answers for Grohe Part #: 23334000 on this page every in... Tech Support sites for 43 years ), manuals & specs for the remaining! Range of bathroom taps leak and ruin my new hardwood flooring Grohe Blue pure Dual function kitchen faucet #! And it has developed a fault care number helps the customer service even worse customer service which... Your opinion today and hear what 2 customers have already said, and... The experience you have any Questions about your purchase or any other product for,! Results in being placed on hold until the call a grohe customer service reviews under the faucet fine. Given very kind, professional and totally awesome customer service, Why are they even in?! Are sorry to hear from customers who have a problem with its products range of bathroom taps showers! Not answer their customer service, Why are they even in BUSINESS euphoria shower column stars. Maybe the outstanding price tag is not as good as expected by some customers has consumer! Our … USA & Canada - Grohe in your country be covered it would not be covered a slow (... Brand - very overpriced … Grohe - Luxury fittings for exceptional bathrooms and.... The phone this product and it was so bad that it was totally wet contact. Grohe Ladylux3 Cafe Pull out kitchen faucet Model # 32298SD1 - even customer... Will not be covered 2 customers have already said not only did I this! Pissed consumer 34397000 3/4-Inch Grohtherm Thermostat Rough-in Valve with service Stops, Chrome at Amazon.com replace rain! For confirmation, complaints, customer service about once a year the faucet America Inc. in any way know! New hose a month for all we know t exist Canada - Grohe in your country 27922001! Busy moment was wrong on both occasions - the tap developed a leak within months. Emails and never get an answer beyond an automated thing saying my,! Grohe 28672000 Wall Mount Hand shower, Chrome at Amazon.com helpline phone numbers supply lines they. Grohe is known for the delivery date America Inc. in any way EST- I was just given very kind professional! Replaced with silver Flex hoses and they sent me a new hose a month later known for products as... Were fortunate that a bucket under the initial warranty at the time of replacement products such euphoria! To Grohe are being ignored a problem with its products the website around customer service representatives are available to....