Not what we wanted after a long journey and delays at check in! They just need an entirely new management strategy and some actual order and 5 star service. We eventually found a table and endured the usual calamity where we had to ask about 5 times for coffee before it arrived, but it was very clear that nobody was properly in charge. Having said that allow me once again to clarify the following in regards to some specific issues you raise: 1) The refund of the last night was not offered for the reasons that you mention and insist on, but as a gesture since you have informed us checking-out earlier for having to return home earlier for personal reasons and certainly not for mentioning any of the issues in your reviews. Even though staff are immaculately dressed, beachwear is very much the uniform for guests. To that effect and since our records do not show issues like the ones mentioned in your review, we would appreciate if you could kindly provide us with some more details about your stay at info@abaton.gr. The Abaton Collection Suites are perched at the highest level of the resort, positioned perfectly to reveal the captivating beauty of the Mediterranean Sea. Nearby attractions include Lychnostatis Open Air Museum (0.3 miles), Star Beach (0.7 miles), and Mango Bar (0.6 miles). Are there opportunities to exercise at Abaton Island Resort & Spa? The food and the service to the bony fish restaurant was outstanding. Once we had checked in we went to the beach area and ordered some drinks. 1 Hotellet har en hovedrestaurant som serverer et "blandet køkken", dvs. Each accommodation is individually furnished and decorated. All in all - don't believe what you see on social media. Chilled summer vibes night and day with international DJs and live events. Very quiet but also close to the center ( 5 minutes by taxi, it costs only 7 euros one way). In general, the staff were so welcoming. They told us we would be waiting 5 minutes but actually it turned into about 40 minutes with no information. Top room amenities include a minibar, air conditioning, and a flat screen TV. The Buddha Bar was tasty but too expensive, the portions was small and loud music until late at night. 4, INFANTS 26 Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast. The best thing I can say is that the hotel as a place is really really lovely. We arrived at about 3:30pm, so after check-in time. What are some of the property amenities at Abaton Island Resort & Spa? See great photos, full ratings, facilities, expert advice and book the best hotel deals. 27 Star Beach Water Park is minutes away. It took a while to get served, and it was not until. Undoubtedly one of the hot spots on the island of Crete! 7 3 Guests. It took forever to check in, we were told our room would be ready in 10 minutes then a few minutes later we were told it would be another half an hour. The stuff was very kind but looked very tired and the service was not for 5 star hotel. It seemed to depend who you were served by. We were told the hotel was at 50% capacity due to Covid but I just don't see how that can be true. 19 Abaton Island Resort & Spa offers 152 forms of air-conditioned accommodation which are accessible via exterior corridors, and features DVD players and minibars. The main Bar was also very expensive. Discover 14 unique room types all in the signature Abaton style befitting a luxury boutique hotel in Crete. The shimmering turquoise waters of the Aegean provide a dramatic backdrop for 152 exclusively-designed rooms, suites and villas with 71 pools. 24 ... Abaton Collection Suite with Private Outdoor Jacuzzi. Too many Instagram and Facebook influencers where very annoying during the. My girlfriend left a review shortly after we returned and the hotel replied saying that we didn't leave early due to poor service but for personal reasons. An immaculate infinity pool, private sandy beach and 364-meter shoreline serve as the perfect settings for rest and relaxation. 2 km away. Service at the pool/beach is desperate. The city Hersonissos is approx. Sabre: 325261; Galileo: F1576; Worldspan: HERAB; Amadeus: HERABA; If further assistance is required, please send an email to our Reservations Department (reservations@abaton.gr) or call us on (0030) 28970 26410. Abaton Island Resort & Spa wurde auf der Grundlage von 44 Hotelbewertungen mit 4,9 von 6,0 bewertet und hat eine Weiterempfehlungsrate von 80%. Abaton Island Resort. Abaton Island Resort & Spa, Chersonisos: Veja 306 avaliações, 734 fotos e ótimas promoções para Abaton Island Resort & Spa, classificado como nº 38 de 190 hotéis em Chersonisos e com pontuação 4,5 de 5 no Tripadvisor. Thank you once again and we hope to be able to welcome you back in order to better serve you in the not so distant future. 18 12 These split-level units offer a plush living area and separate king-size bedroom, creating the perfect space for a stylish stay. There were one or two waiters/waitresses but they were just far too busy. Located in spacious grounds with a magnificent sea view, Abaton Island Resort & Spa offers an ultra – stylish accommodation complete with luxury services and a variety of restaurants that will indulge your senses. Island Honeymoon Seafront Suite with Private Pool & Outdoor Jacuzzi. I get that Covid has made it difficult and they have to deliver everything to your table rather than buffet self-service, but the organisation was laughable. Breakfast was hit and miss, the food was good but things often didn’t arrive together or even at all. Abaton Island Resort & Spa is a five star luxury hotel that opened its gates on April 2018. Is parking available at Abaton Island Resort & Spa? Pools are beautiful, loved the call bell beside each of the loungers a very nice touch and the views are amazing. The Minotaur would love roaming this particular labyrinth, where the white-cube structures lead down to the shore; within, you’ll discover five restaurants to keep you busy, and a … The Abaton Island Resort can be found overlooking a rocky coastline on the north-eastern side of Crete. Obiekt Abaton Island Resort & Spa usytuowany jest w pięknej okolicy w miejscowości Hersonissos. View deals for Abaton Island Resort & Spa, including fully refundable rates with free cancellation. Smart televisions come with satellite channels. Your fun in the sun begins at the resort's Buddha-Bar Beach Club. Guests can relax beside the chic pool, wonder the elegant lawns or enjoy a therapeutic treatment at the revitalising spa complete with an indoor pool. Abaton Island Resort & Spa предлагает обслуживание в номер и услуги консьержа. Contemporary guest rooms with a modern, minimalistic design await you. As is often mentioned, the hotel advertises heavily via influencer marketing. Every single day food would arrive cold, or with something missing and just getting coffee quickly was never possible. 5 rooms, CHILDREN (3-12) Наші клієнти дали Abaton Island Resort & Spa оцінку «Чудово». 1 room 1, Welcome to Abaton, Your personal sanctuary. Erröffnet in Oktober 2017, gebaut an einem weitläufigen Grundstück mit herrlichem Meerblick das Abaton Island Resort & Spa bietet ultra - stilvolle Unterkunftsmöglichkeiten mit luxuriösen Dienstleistungen und eine Vielzahl von Restaurants, die … Breakfast - shambles. After the usual delays while the reception staff answer the phone a few times while trying to deal with you, they asked me to go to breakfast and come back. Mind the details. This is the version of our website addressed to speakers of English in the United States. Yes, Abaton Island Resort & Spa offers an airport shuttle for guests. 2) Here at Abaton Island Resort & Spa, we have had the pleasure of successfully accommodating many guests who have had a pleasant and relaxing holiday experience, as well as the service offered by our team. While trends may come and go, the quality and comfort of Abaton Island Resort & Spa continues to stand the passage of time. We enjoyed the 50 euro set dinner was superb, and breakfast was a similar lavish affair. Tripadvisor Plus Subscription Terms & Conditions, Marriott Autograph Collection Hotels in Crete. We wszystkich pomieszczeniach można korzystać z bezpłatnego WiFi. Some other guests we spoke to said that the hotel staff recommended they get to the pool before 7am to reserve a sunbed! 14 Abaton Island Resort & Spa is a low-lying, all-white building on the north coast of Crete. The Abaton Island Resort and Spa is a stunningly stylish complex offering modern amenities, dazzling décor, exquisite guest rooms and world-class dining. Allow me to mention that your comment that guests, irrespective of who they are, are being paid by the hotel for positive social media feedback, devalues not only the constant effort of our team, but also the otherwise constructive nature of your comments. With a distinct modern design, the Abaton Island Resort & Spa hugs the coastline and provides direct access to a sandy beach. One morning in particular we arrived to breakfast and there were dirty plates on almost every table which didn't have guests sat at it. The club car driver who spoke English seemed embarrassed but just left our bags and left, while we stood on the balcony wondering what to do about the two cleaners who still had to clean our room. We would return to abaton island as most of these issues were minor (although annoying) and did not really impact the enjoyment of our holiday. They have buttons on the tables by sunbeds to call staff over but you may as well ignore them. Abaton Island Resort & Spa provides the perfect atmosphere to enjoy Buddha-Bar Beach’s signature Asian fusion cuisine and cocktails. I note the review below from Holly Walker - she was there while we were and The Abaton was continually sharing her instagram posts about being 'in paradise'. 11 Abaton Island Resort & Spa has its codes on the Global Distribution System.. The Abaton Island Resort & Spa is a luxurious and contemporary five-star complex, with a focus on staying, tasting and relaxing in sublime surroundings. What are some restaurants close to Abaton Island Resort & Spa? The staff speaks multiple languages, including German and Greek. They are clearly paying these people to post their pretty pictures all over social media and tag them. Please find below the GDS codes per system:. Oferuje on niezwykłe, luksusowe pokoje, apartamenty typu suite i wille. We wouldn't hesitate to go back to Abaton, it was a brilliant and unexpected surprise, Just come back from the beautiful island of Crete. Are any cleaning services offered at Abaton Island Resort & Spa? 28, ROOMS There are more places to choose from in the Hersonissos area. My girlfriend and I booked a room in Abaton Island, when we arrived there a bit early in the morning after a cold welcome from the staff of the reception we informed that we had to wait until 14:00 to have our room. Many travelers enjoy visiting Diktaio Andro (10.0 miles) and Megali Vrisi (Great Fountain) (5.8 miles). If picking a room I’d opt for the front sea view junior rooms again and we will be back. NIGHTS Indulge mind, body and soul at the best Elemis spa together with a collection of restaurants offering Greek and international cuisine. 22 I later had. A pampering experience to satisfy your desires! På Abaton Island Resort & SPA findes der noget, som passer til alles ønsker og smag, og du kan vælge mellem flere forskellige spisesteder. Staff were very attentive and food was very tasty. 25 The air-condition was not cold enough and the shower was blocked, we reported to the reception but until the next day was not fixed. It has 152 rooms spread across 14 categories, offering guests plenty of options for how they choose to spend their holiday. Hidden gems near Abaton Island Resort & Spa. Yes, free parking and valet parking are available to guests. No Infants Choose from wedding packages or create your own from a choice of exclusive Abaton wedding venues and services. Nice hotel and location but terrible service across the board, My girlfriend and I stayed here in early September. In first instance we would like to thank you for taking some time to share a review on TripAdvisor, responding to our response to the review of TripAdvisor member I6072VLjow. Taxes and fees that are shown are estimates only. Bei Tripadvisor auf Platz 38 von 191 Hotels in Chersonissos mit 4,5/5 von Reisenden bewertet. EXPLORE. Abaton … 0 Гостям, приехавшим на … Claim your listing for free to respond to reviews, update your profile and much more. Read the Abaton Island Resort & Spa, Crete, Greece hotel review on Telegraph Travel. Taste the experience. Which languages are spoken by the staff at Abaton Island Resort & Spa? The room was fantastic, we booked a Thalassa Deluxe Seafront Guestroom, and then the problems was just starting. Although we may not be there for nightly turn-down service, our home collection will help you recreate the essence of Abaton in your own home. Abaton Island Resort & Spa is a five star luxury hotel that opened its gates on April 2018. A seaside sanctuary, Abaton Island Resort & Spa promises to provide an indulgent and relaxing experience. 3 rooms Dear Pioneer64307195074 Greetings from Abaton Island Resort & Spa. 6 Gastronomy made in heaven, by chef Zinon’s award-winning dishes. Guests enjoy the beach locale. Abaton Island Resort & Spa, Chersonissos: Bekijk 306 beoordelingen, 734 foto's en aanbiedingen voor Abaton Island Resort & Spa, gewaardeerd als nr.38 van 191 hotels in Chersonissos en geclassificeerd als 4,5 van 5 bij Tripadvisor. The Royal Villa. WiFi is free, and this resort also features 4 restaurants and a spa. 17 I did that and after more phone calls I explained that the service was bad and we were disappointed. At the beach, there are sun umbrellas and sun loungers free of charge. Conveniently located restaurants include Pelagos Taverna Restaurant, Romantic Corner Tarverna, and Meltemi. Beauty and quality combined in a collection of ready to wear and made to measure clothes and accessories. 3 Abaton Island Resort & Spa is a low-lying, all-white building on the north coast of Crete. to chase reception to have coffee pods and water delivered to our room. The Abaton is one of the most precious hotels/resorts we ever stayed in. First impressions were not great. What food & drink options are available at Abaton Island Resort & Spa? We had booked for 6 nights but ended up leaving early as we just got fed up with the consistently terrible service and attitude from the hotel. Gastronomy made … Best regards Georgios M. Daskalakis General Manager, We have recently returned from a 9 night stay at abaton island. 4 rooms A supermarket and other shopping facilities can be reached after 1 km. Rooms open to furnished balconies or patios. Working alongside culinary masters from around the world, Chef Zinon’s imaginative food pairings produce award-winning dishes. Five reasons to travel to Crete right now! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. You simply couldn't get a sunbed at the pool unless you arrive very very early. 23 Das Hotel allgemein. One or two days we did manage it and on the others we found sunbeds looking over the sea, away from the pool. Response from Georgios Daskalakis, Γενικός Διευθυντής at Abaton Island Resort & Spa, Response from Georgios Daskalakis, General Manager at Abaton Island Resort & Spa. Neutral whites, earthy tones and natural materials combine to provide laid-back chic. På buffet'en er der alt fra pizza til grillretter. I lost count of the number of times I ordered drinks which didn't come and had to go to the bar to chase, or I just couldn't get hold of any staff to take an order. 15 Are there any historical sites close to Abaton Island Resort & Spa? During the rest of our stay we sat around the pool rather than at the beach, where the service was much better, although still not what you would expect in a five star hotel. The staff is very friendly, open minded and customer oriented - at the reception, in the restaurants and on the private resort beach area. Dream Villa Beachfront with Private Pool. 2 rooms For evening dancing you will find a nightclub in a distance of approx. the 3rd time the waiter returned that we received everything we had ordered. The Minotaur would love roaming this particular labyrinth, where the white-cube structures lead down to the shore; within, you’ll discover five restaurants to keep you busy, and a … The white double beds in the pool have to be reserved and require a minimum spend of 150 euros. 10 The sea view junior room was stunning, very comfortable beds with automatic blinds. Luxury Guestroom with Private Pool. 2 km. Hotel Abaton Island Resort & Spa, Chersonissos: 306 Bewertungen, 734 authentische Reisefotos und günstige Angebote für Hotel Abaton Island Resort & Spa. The reception lady didn't seemed fazed at all and I gathered that we were far from the only guests complaining - we had spoken to a family at breakfast that morning who also had lots of issues and were having a hard job dealing with the hotel. Even though we are sincerely sorry to read that we have not met our expectations, constructive guest feedback is our most important tool that allow us to evaluate the level of our services. Кроме того, гости Abaton Island Resort & Spa могут воспользоваться бассейном и рестораном. Small but important details. Abaton Island Resort & Spa, Herszonisszosz: 306 hotelekről írt vélemény, 734 utasok által készített fénykép és nagyszerű ajánlatok erről: Abaton Island Resort & Spa, amely 38./190 hotelek legnépszerűbb Herszonisszoszban, és a Tripadvisoron 4,5/5 értékelést kapott. Located on a stretch of coastline with uninterr upted sea views, this hotel is ideal if you are seeking style and substance. 15 REASONS TO CELEBRATE THE 15TH AUGUST AT ABATON ISLAND IN CRETE. A sandy cove provides a 365m stretch of beach on your doorstep and has plenty of sun beds. After 4 days of poor service at every level I went to reception and said we wanted to check out the next morning and I wanted a refund for the final night which we had already paid for. Does Abaton Island Resort & Spa have an airport shuttle? Literally nothing good to say about it. Which room amenities are available at Abaton Island Resort & Spa? Holly was clearly being paid to be there or had been given a free stay or whatever - there is quite a lot of that going on. The staff had too much to do. This will allow us to look into the specific issues you raise in your review and take the necessary action. Located in spacious grounds with a magnificent sea view, Abaton Island Resort & Spa offers an ultra – stylish accommodation complete with luxury services and a variety of restaurants that will indulge your senses. From the dazzling white buildings housing five restaurants and a spa and fitness center, to the sandy strip of beach below, this island retreat embodies laid-back chic. Abaton Island Resort & Spa - Розташований в 3 км від центру Херсоніссоса, цей 5-зірковий Abaton Island Resort & Spa пропонує безкоштовні маршрутні перевезення, цілодобовий ресепшн і … 2 Guests. At Abaton Island Resort and Spa in Crete, the dedicated Wedding & Honeymoon team fulfill your dreams without any of the hassles! Yes, dry cleaning and laundry service are offered to guests. Abaton Island Resort & Spa, Χερσόνησος: Δείτε 306 κριτικές ταξιδιωτών, 734 φωτογραφίες και μοναδικές προσφορές για Abaton Island Resort & Spa, με ταξινόμηση#38 από 191 ξενοδοχεία Χερσόνησος και βαθμολογία 4,5 στα 5 στο Tripadvisor. Перегляньте фотографії, почитайте відгуки справжніх мандрівників та забронюйте з Гарантією ціни. Abaton Island Resort & Spa features an ultra-modern architecture, which was designed by Konstantinos Kaloutsakis, father of the hotel’s current owner Georgios Kaloutsakis. During check in the lady was constantly answering the phone, which we found very rude. The hotel Abaton Island Resort and Spa is located in the vicinity of a sandy beach. Abaton Island Resort & Spa - Fabulous accommodation with spectacular views A beautiful correlation of white, wood, water and stone give this luxury hotel its vibe of relaxation and quality. Abaton Island Resort & Spa Your personal sanctuary, ultra stylish accommodation,state-of-the-art facilities,luxury services & restaurants.Best Luxury Honeymoon Resort in Europe abaton.gr All rights reserved © 2018 - 2020 Abaton Island Resort & Spa. Best regards Georgios M. Daskalakis General Manager, Great place and location. 16 Please see our partners for more details. The free standing bath feels very premium. Eventually a club car took us to our room, where the cleaners were only half way through cleaning our room. Absolutely laughable. Please note that as a policy, we share a very different and more constructive approach to guests who experience any issues, to the one you suggest. Yes, guests have access to an indoor pool, a fitness center, and locker rooms available in the fitness center during their stay. 3 Guests. Bask in the chic surroundings of this Cycladic-style resort. To that effect the comments on your review, as well as on the review of I6072VLjow, have been thoroughly looked into with our team within the context of improving just like you so kindly mention. more. Chilled summer vibes night and day with international DJs and live events. Which popular attractions are close to Abaton Island Resort & Spa? Hotelbeschreibung Das Hotel Abaton Island Resort & Spa ist ein 5-Sterne-Hotel (Veranstalterkategorie) in Chersonissos, Kreta. Dear Stay590776 Greetings from Abaton Island Resort & Spa. både nationale og internationael retter. 2 The hotel itself, grounds and location are stunning, however we did have a few issues with the service during our stay and based on this we would not class it as a five star hotel. Thank you for taking some time to share your recent holiday experience with us on TripAdvisor. Beds feature premium bedding. Our premium Abaton items are meant to help you relax, revitalize and live better. 8 Welcome to the beloved hotel of European celebrities. We got the room at 15:30 after waiting for a long hours. 3 Abaton Island Resort & Spa provides the perfect atmosphere to enjoy Buddha-Bar Beach’s signature Asian fusion cuisine and cocktails. The world-famous Buddha-Bar Beach brings its lifestyle experience to this luxury hotel in Crete. Prices are the average nightly price provided by our partners and may not include all taxes and fees. 5 Bask in the comfort of contemporary seafront accommodation! See more questions & answers about this hotel from the Tripadvisor community. 21 day. 20 We recommend calling ahead to confirm details. Own or manage this property? Looking forward to hear from you and we would b delighted to be given the opportunity to welcome you back and serve you better. First night we used the shower and it flooded the room - in fairness they did fix that quite quickly. Paris deserves a special mention, he was the only one serving at the pool and was rushed off his feet trying to provide the best service he could. It was just a free for all. The pool area is fantastic but too busy. Located in spacious grounds with a magnificent sea view, Abaton Island Resort & Spa offers an ultra – stylish accommodation complete with luxury services and a variety of restaurants that will indulge your senses. It was a shambles. We were not given any information about the hotels facilities on check in, which I would expect from any hotel, even more so a five star hotel. The outlook at the reception area catches you in the first moment. Został on indywidualnie i pięknie zaprojektowany, aby odzwierciedlać styl i wpływy otoczenia. We were not told about this on arrival and it took 2 emails and a WhatsApp message to the concierge to find out how this worked. 4 2 Abaton Island Resort & Spa is a five star luxury hotel that opened its gates on 20th of April 2018. They gave us a bit of a talk about the hotel and a glass of bubbles and all seemed good. Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay. In your review and take the necessary action modern amenities, dazzling décor, exquisite rooms., we booked a Thalassa Deluxe Seafront Guestroom, and breakfast was hit and miss the! Recent holiday experience with us on Tripadvisor reserve a sunbed at the 's... 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May come and go, the quality and comfort of Abaton Island Resort & Spa offers 152 of! Only half way through cleaning our room well ignore them fees that are shown are estimates only,. And has plenty of sun beds create your own from a choice of exclusive Abaton venues... Perfect atmosphere to enjoy Buddha-Bar beach ’ s northern coastline, Abaton Island abaton island resort & spa & Spa is a five luxury! Was not for 5 star service the hassles and location bell beside each the! You better a Club car took us to our list & don ’ t together...