Your front desk supervisor job description should detail required education and experience, which usually includes a high school diploma and several years of experience in the hotel industry. Name in Location seeks a qualified physical front desk agent with a high level of professionalism and effective decision making . ️ Check out our Complete List (500+) of Job Description Templates!. Every hotel, one may visit focuses on customer service and positive guest experience. … There is no required education beyond a high school diploma, but most employers like to see a potential employee with previous hotel-related experience. Hiring for another position? Hotel front desk agents should be experienced in meeting and handling people, and dealing with problem patrons and emergency or security problems. The general term will optimise your job title to show up in a general search for jobs of the same nature. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. The hotel receptionist job is often referred to as a front desk agent. During check-in, a front desk agent will verify a guest’s method of payment and run a background credit check. If there is no concierge, the front desk agents will be tasked with the job of helping guests make reservations and recommending activities they can do while they are in town. The Perfect Hotel Front Desk Agent Job Description. Front Desk Receptionist Job Specifications. Computer knowledge: Basic knowledge of computers is required as a Hotel Front Desk Clerk. Hotel Front Desk Jobs description A hotel front desk job is the most important position in the hospitality industry. Hotel Front-Office Manager Job Description A courteous front desk manager at a motel, inn or motor lodge can mean the difference between returning guests and too many vacancies. With millions of people searching for jobs on Indeed each month, a great job description can help you attract the most qualified candidates to your open position. Co-ordinates the reception team, organisin… The hotel front desk job description is optimized for posting on career sites and job boards and is easily customizable for your company. Other common job titles include guest relations associate or front office agent. Therefore, the primary profile for front office hotel personnel is to provide a positive welcome and polite greeting to the guests. Regardless of the job title this hotel receptionist job description lists all the core duties and skill requirements for this position. Front Desk Managers are mainly responsible for training and supervising office staff, and most resume samples describe duties such as handling payrolls in the department, ensuring a high quality of services, monitoring employees and budgeting, among others. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. Post Your Front Desk Clerk Job to Over 100 Job Boards ⟶. Your job description is the first touchpoint between your company and your new hire. Front Desk Agent Job Description Example. Front desk employees often have to work with others. Job Description for Reservation Agent. Responsibilities include greeting and checking-in guests into a hotel, assigning them rooms, and providing them with the keys. They essentially check guests in and out, make room reservations and … Hotel Front Desk Agent Job Description A Hotel Front Desk Agent, or Hotel Front Desk Clerk, performs pre-registration and registration duties for incoming guests at small or large hotels or resorts. The Perfect Hotel Front Desk Agent Job Description. A front desk agent is responsible for checking hotel guests in and out of their rooms. Front Desk Manager Resume Examples. Proven is now a part of Upward.net. Hotel Front Desk Representative like front desk agent, guest service officer or reservation agent or receptionist establishes the first point of contact with clients and deals with nearly everything related to the stay of the guests.Nevertheless, their roles may vary depending on the type of the organization or business. Hotel clerks will use active listening skills to understand the individual needs of each customer. Assists guests and owners in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary. This Front Desk Representative job description template includes the list of most important Front Desk Representative's duties and responsibilities.It is customizable and ready to post to job boards. It was very helpful. Applicant must have strong interpersonal and administrative skills. Keeping abreast of attractions that may be of interest to guests. Hotel Front Desk Receptionist job title. A typical day as a hotel front desk agent, involves registering/booking guests in and out of their rooms, while accommodating any special requests. Verifying guests' payment methods during check-in. Caileen is the Director of Marketing at Proven. The Hotel Front Desk is responsible for checking guests in and out of the hotel, as well as performing administrative tasks such as managing bookings. Although it may seem like the job specifications are the easiest part to write, the truth is you need to pay special attention to writing the skills and qualifications part of your front desk receptionist job description. Their job description entails providing excellent customer service to customers, guests, walk-ins, etc. A hotel front desk agent represents the first point of contact with guests and handles all stages of a guest’s stay. Front Desk Agent Job Description Template. Providing guests with information about the hotel. When you work at the front desk of a resort you are the person that guests see when they walk in and out. Source candidates on your terms, post to multiple job boards, and track applicants. Although it is not your job, guests will turn to you for information regarding the area around you, where they can eat, where the best sights are, where to go to the theater and much more. Required fields are marked *. It’s also easy to customize to meet your company or hotel's specific requirements. If you are bu… We are seeking a friendly, service-oriented front desk agent to join our growing staff. Front Desk Representative job profile A typical day as a hotel front desk agent, involves registering/booking guests in and out of their rooms, while accommodating any special requests. seeks a qualified physical front desk agent with a high level of professionalism and effective decision making . 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